Manager Production

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Updated: 09/05/2023

Role Definition
Oversees and coordinates the activities of the production line, prepares schedules, resolves issues, and ensures adherence to safety and quality standards.

Responsibilities

•    Creating reports and records of production processes, tools issues performance, and inventory; sharing them with managers and providing suggestions to improve safety, productivity and quality.

•    Preparing, maintaining, and updating documentation related to operating procedures and safety and quality standards; ensuring all processes and products meet desired safety and quality standards.

•    Supervising and directing the daily activities of production lines workers, assigning tasks, ensuring coordination between different teams, ensuring their safety and monitoring their performance.

•    Training new hires, managing scheduling and work conflicts, monitoring safety, and promoting internal communication to create a culture of collaboration and continuous improvement.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
 Level Working Knowledge: 

•    Utilizes quality indicators relevant to own unit or function.

•    Adheres to organizational quality management processes and practices.

•    Applies key aspects of continuous improvement processes and evaluates impact on quality.

•    Uses quality evaluation tools and techniques such as walkthroughs and inspections.

•    Works with quality assurance methods, tools and techniques.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
 Level Working Knowledge: 

•    Approaches a situation or problem by defining the problem or issue and determining its significance.

•    Makes a systematic comparison of two or more alternative solutions.

•    Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.

•    Identifies the major forces, events and people impacting and impacted by the situation at hand.

•    Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
 Level Working Knowledge: 

•    Raises awareness of potential bottlenecks and disruptions to the schedule.

•    Breaks tasks into manageable steps that can be incorporated into a personal work plan.

•    Escalates concerns over competing or conflicting priorities.

•    Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.

•    Creates action plans that ensure the accomplishment of responsibilities.

Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
 Level Working Knowledge: 

•    Defines the critical workflow for executing key processes.

•    Identifies process problems that limit performance.

•    Implements methods for improving and establishing controls for critical processes.

•    Focuses on the most significant problems to maximize efficiency gains.

•    Surfaces systemic problems to be addressed at the organizational level.

Talent Management: Knowledge of human resources and talent management processes; ability to lead, motivate, evaluate, and reward employees at the workplace.
 Level Working Knowledge: 

•    Delegates tasks to the right people in managing a program or a group of people.

•    Explains processes on hiring, leading, motivating, evaluating, developing and rewarding people.

•    Coordinates work schedules and workloads for employees.

•    Transforms resistance into support and turns poor performers into team players.

•    Applies standard procedures and policies in the operation of talent management.

Manufacturing Operations: Knowledge of manufacturing operations; ability to perform day-to-day operations of a manufacturing plant or facility for products.
 Level Working Knowledge: 

•    Identifies safety hazards and anomalies during the manufacturing process and reports to an immediate superior.

•    Works with basic manufacturing related operation procedures like productivity enhancement, quality control, etc.

•    Participates in regular and ad-hoc operations review meetings.

•    Assists in the process improvement projects of the plant or facility to deliver high quality products.

•    Follows regulatory processes and procedures for the plant or facility.

Manufacturing Safety: Knowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment and site.
 Level Extensive Experience: 

•    Consults on the use of new tools and techniques for safety protection.

•    Performs safety inspections to assure compliance with OSHA requirements.

•    Designs and implements emergency response processes and procedures.

•    Promotes workplace safety among supervisors and workers; communicates safety rules and regulations.

•    Assesses and reports unusual or new safety hazards or violations; initiates corrective action.

•    Ensures that all employees and contractors comply with relevant safety policies and regulations.

Production Training: Knowledge of approaches, tools and techniques for delivering formal and informal training on the safe and efficient operation of production machinery; ability to conduct effective formal and situation-specific training.
 Level Working Knowledge: 

•    Prepares lesson plans and materials for upcoming training sessions.

•    Documents the production process and writes user manuals detailing production machinery operation.

•    Instructs staff in the basic set-up and operation of production machinery.

•    Schedules and executes training sessions for production employees.

•    Maintains records documenting employees' successful completion of production training programs.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.  It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.  At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.  It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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