Travel Counselor

8 hours ago

Gurgaon, Haryana, India American Express Full time ₹ 2,00,000 - ₹ 6,00,000 per year

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do pr

functional Description -

· The candidate is required to work on GDS, action PNRs, issue refunds, air tickets, drive hotel & car invoices etc. Should have sound knowledge of GDS – sabre, should be able read/articulate fare rules and ticket the booking

· Should be able to read and interpret fare rules in GDS, fare sheets and apply the same while issuing tickets.

· Candidate will be required to action PNRs and ensure SLA adherence

· Should have excellent understanding of travel business to ensure smooth day to day operations

· Candidate should be result oriented and should be able to resolve queries from market

· Should be a self-starter & quick learner with ability to multi-task

· The incumbent shall ensure compliance with SLA and other internal guideline, policies related to the business area he/she will be part of

· Should be able to maintain excellent quality along with high productivity

Qualification –

· Graduate With 2-3 Years of experience in travel industry. Degree/Diploma in Travel - Air Fares & Ticketing

Responsibilities -

· The incumbent shall ensure compliance with SLA and other internal guidelines, policies related to the business area he/she will be part of.

· Should be able to maintain excellent quality along with high productivity.

· The candidate would always be required understand and consistently exceed customer's expectations whilst ensuring effective teamwork

· Should have an eye for detail with high focus on quality and controls

· Flexible to work 365 days, 24/7 environment knowledge of ms-office, specially excel, multi-tasking and effective time management skills. knowledge of Amex travel systems: sabre/central command will be an added advantage

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • Travel Counselor

    6 hours ago

    Gurgaon, Haryana, India American Express Global Business Travel Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Senior Travel Counselor Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you'll join our highly skilled...

  • Travel Experience Counselor II

    1 week ago

    Gurgaon, Haryana, India Carlson Wagonlit Travel (CWT) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Purpose of the Role:As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our top clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our clients' needs and expectations.Main...

  • Travel Experience Counselor II

    2 days ago

    Gurgaon, Haryana, India Carlson Wagonlit Travel (CWT) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Purpose of the Role:As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our top clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our clients' needs and expectations.Main...

  • Travel Experience Counsellor

    2 weeks ago

    Gurgaon, Haryana, India Carlson Wagonlit Travel (CWT) Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    CWT is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company– and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international...

  • Senior Travel Counselor

    1 week ago

    Gurgaon, Haryana, India American Express Global Business Travel Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Travel C onsultant , you'll join our highly skilled remote team, providing...

  • Travel Experience Counselor II

    1 week ago

    Gurgaon, Haryana, India CWT Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Purpose Of The RoleAs aTravel Counselor,you will be responsible for providing exceptional travel advisory and booking services to our top clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our clients' needs and expectations.Main...

  • Travel Experience Counsellor

    2 weeks ago

    Gurgaon, Haryana, India CWT Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Travel Experience Counsellor (Implant) Q)CWT is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company– and we are even more proud that we achieved it together. Whether we are booking government...

  • Education Counsellor

    4 days ago

    Gurgaon, Haryana, India Innayat Medical Full time ₹ 2,04,000 - ₹ 4,20,000 per year

    Position: Overseas Education CounselorSalary: No Bar for the right candidateSkill Set Requirement: Excellent Communication & Convincing SkillsExperience: Mini. 1 Yr. in Admissions/CounsellingJob Description: MBBS Abroad CounselorPosition Overview: The MBBS Abroad Counselor plays a critical role in guiding and advising students who wish to pursue medical...

  • admission counsellor cum field sales execuitive

    1 week ago

    Gurgaon, Haryana, India Ompee International School Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    ole Overview:We are looking for a dynamic and result-oriented Admission Counselor cum Field Sales Executive who will be responsible for guiding prospective parents/students through the admission process and promoting the school through field sales activities. The role involves counseling, field visits, lead generation, and building strong relationships with...

  • Travel Counselor

    2 weeks ago

    Gurgaon, India American Express Global Business Travel Full time

    LCC Desk Summary The Travel Counsellor role at GBT is to delivery exceptional travel service experience for our Corporate Business Customers. By working together as a high-performance team our Travel Counsellors provide exceptional travel care, first call resolution & the highest quality of customer service to GBT Corporate clients. It is a high touch...

  • Team Coach

    5 days ago

    Gurgaon District, Haryana, India American Express Global Business Travel Full time

    Job Description Ensuring service consistency, continuous improvement, support in driving operational projects and standard methodology. Reports to: Service Leader Location: Gurgaon GBT office, India Principal Accountabilities The Team Coach at GBT is accountable for leading a team of Travel Counselors and handling overall performance, mentoring...

  • Travel Counselor Ii

    4 weeks ago

    Hyderabad, Telangana - Gurgaon, Haryana, India CWT Full time

    Purpose of the Role As a Travel Counselor you will be responsible for providing exceptional travel advisory and booking services to our top clients You will utilize your extensive knowledge of travel destinations industry trends and various booking tools to offer personalized travel solutions that meet our clients needs and expectations Main...

  • Travel Experience Counselor Ii

    3 weeks ago

    Gurgaon, Haryana, India CWT Full time

    Purpose of the Role As a Travel Counselor you will be responsible for providing exceptional travel advisory and booking services to our top clients You will utilize your extensive knowledge of travel destinations industry trends and various booking tools to offer personalized travel solutions that meet our clients needs and expectations Main...

  • Team Coach

    5 days ago

    Gurgaon District, Haryana, India American Express Global Business Travel Full time

    Job Description Ensuring service consistency, continuous improvement, support in driving operational projects and standard methodology. Reports to: Service Leader Location: Gurgaon GBT office, India Principal Accountabilities The Team Coach at GBT is accountable for leading a team of Travel Counselors and handling overall performance, mentoring...

  • Visa Counselor

    2 weeks ago

    Gurgaon, India My Visas Full time

    **Job Summary**: **Key Responsibilities**: 2) Conduct thorough assessments of client needs and determine the best visa options for their intended travel 5) Maintain up-to-date knowledge of visa regulations, procedures, and requirements 6) Ensure compliance with legal and regulatory requirements while processing visas 9) Build strong relationships with...

  • Senior Travel Counselor

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued As a Travel Consultant youll join our highly skilled remote team providing outstanding...

  • ▷ Only 24h Left! Specialized Travel Counselor

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued Our Specialized Travel Consultants work in a high-touch service environment to book travel...

  • Tele Counselor

    3 days ago

    Gurgaon, India Savy consultancy services Full time

    Job Title Tele Counsellor - Domestic Function Call Centre Job Location Gurgaon, Sector 18 Working time - 6 Days working (Monday to Saturday ) - 10 am to 7 pm office hours - Sunday Fixed off Minimum Education - Graduate - Undergraduates also applicable (Minimum: 12th Passout with result in hand.) Work Experience 6 months - 8 Years Gender Female/...

  • Academic Counsellor

    1 week ago

    Gurgaon, India Workraft Solution Full time

    We have opening for Executive / Sr. Executive/ Academic Counselor / Marketing Officer to be based in Gurugram, Haryana for one of the Leading University who offers PG Courses. The Job Role is given below: 1. Approach the Principal / Directors / Owners of the degree college and Tution Center 2. Convince them to permit you to give presentation to the...