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Backend Platform Operations Lead

2 weeks ago

Noida, Uttar Pradesh, India Iffort Full time US$ 90,000 - US$ 1,20,000 per year

We're Hiring: Platform Operations Manager (Backend Admin – Services App)

Location:
Remote / From Office

Experience:
2–4 years | Full-time

Are you tech-savvy, detail-obsessed, and ready to own the
backend heartbeat
of a fast-growing services platform? We're looking for a
Platform Operations Manager
to ensure our home maintenance services app runs flawlessly — from partner onboarding to backend configuration and performance monitoring.

What You'll Do:

  • Manage partner onboarding (verification, KYC, service setup).
  • Configure & maintain backend settings (cities, pricing, categories, discounts).
  • Monitor platform performance & resolve operational issues with tech teams.
  • Track KPIs, generate reports, and flag anomalies.
  • Ensure partners meet quality standards & SLAs.

Tech Exposure You'll Get:

  • Hands-on with
    admin panels, dashboards, CRMs, and CMS
    .
  • Work closely with
    tech, product, and support teams
    to optimize backend workflows.
  • Tools like Jira, Trello, Zoho + Excel/Google Sheets analytics.

What We're Looking For:

  • 2–4 years in
    backend operations
    or
    platform administration
    for a tech-based app.
  • Strong operational skills in partner/vendor management.
  • Analytical mindset + detail-oriented execution.
  • Startup/service aggregator experience is a big plus.

Why Join Us?

You won't just "manage" — you'll
own
the backend. Every configuration you make, every metric you track, every bug you squash — will directly impact the customer experience and platform growth.


Apply Now
– Let's build something impactful together