Analyst - Control Management (Governance and Control)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Description

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.

The objective of the ICS Control Management Legal Entity India Market Team is to provide specialized and strategic operational risk (OR) advisory specific to product and service areas. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

ICS Control Management organization is looking for an Analyst of ICS Control Management India Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, ICS Control Management India Market Legal Entity will:

• • Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.
• Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU
• Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication
• Assist to aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU
• Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials.
• This role within Control Management supports the business with RCSAs, related functions. Working closely with a wide range of stakeholders in the business, Compliance and Audit, the successful candidate will support India LE business in driving clarity, improving outcomes, sharing best practice and providing meaningful insights to the Leadership Team, Market Operational Risk Experts and Functional Experts within the Control Management.

Minimum Qualifications:

• 3-5+ Years experience in Operational Risk Management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.
• Previous experience in project management with fast paced programs and/or projects where frequent high level status updates are crucial.
• Good communication & collaboration skills; ability to establish relationships, influence decisions, and to encourage matrixed, cross-functional teams to deliver on shared objectives
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
• Graduate, Postgraduate with a master's degree or equivalent.

Preferred Qualifications:

• A Risk Certification in Operational/Enterprise Risk from a reputable organization is preferred.

ORMCM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.