Technical Business Analysis Specialist

2 days ago

Telstra ICC Bangalore, India Telstra Full time ₹ 1,04,000 - ₹ 1,30,878 per year
Employment TypePermanentClosing Date17 Sept :59pmJob TitleTechnical Business Analysis Specialist

Job Summary

As a Technical Business Analysis Specialist, you thrive on collaborating with your team and providing valuable input to support stakeholders and team members to deliver technical analysis and research that enables successful business initiative/mission design and delivery, and ongoing technical capability operational performance.Job DescriptionKey Responsibilities

  • Conduct technical impact and gap analysis, design reviews, and research to support mission-aligned capability teams.

  • Collaborate with stakeholders—including Product Owners, Technical Product Owners, Solution Designers, and DevOps Engineers—to define and document clear, actionable functional and non-functional requirements.

  • Facilitate the modeling of workflows, data structures, business rules, and acceptance criteria to guide development and ensure successful outcomes.

  • Assist in decomposing initiatives into epics, features, and user stories with detailed acceptance criteria to support Agile planning and delivery.

  • Apply technical expertise to contribute to problem-solving and solution development within functional or technical domains (e.g., software engineering, product catalog).

  • Support performance measurement efforts by contributing to delivery and operational KPIs, enabling data-driven improvements.

  • Use strong communication and facilitation skills to drive continuous improvement, secure stakeholder buy-in, and foster high-performing team dynamics.

Required Skills & Qualifications

  • Minimum 4 years of industry experience with a proven track record as a Technical Business Analyst.

  • Telecommunications domain experience is essential.

  • Strong working knowledge of Agile methodologies and tools (e.g., JIRA, Confluence).

  • Expertise in requirement gathering, user story writing, and acceptance criteria definition.

  • Proficient in data analysis, workflow modeling, and business rule definition.

  • Solid understanding of software engineering or product catalog domains.

  • Skilled in workshop facilitation and stakeholder engagement.

  • Excellent written and verbal communication skills with the ability to influence and collaborate effectively.

Desirable Attributes

  • Ability to think analytically and adapt to evolving business needs.

  • Demonstrated success working within Agile cross-functional teams.

  • Proactive mindset with a passion for continuous improvement and quality delivery.

Why Join Us?

You'll be part of a high-impact technical capability team where your insights and contributions directly influence critical missions. Join a supportive, innovation-driven environment with opportunities to grow your skills and make a real difference.

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