
Hiring For International VOICE Process Freshers
1 week ago
Role & responsibilities
Job Title: International Voice Technical Support
Location : Hyderabad (Work from Office)
Shift : Night Rotational Shifts (2-Way Cab Provided within 30 KM Radius)
Compensation :
Fresher: 3 LPA (17,000 Fixed + 2,000 Attendance Bonus)
6 to 18 Months Experience: 3.4 LPA (20,000 Fixed + 2,000 Attendance Bonus)
Above 18 Months Experience: 4 LPA (25,000 Fixed + 2,000 Attendance Bonus)
Key Responsibilities:
Provide prompt and professional support to international customers through voice, email, and chat channels.
Handle customer queries, concerns, and complaints effectively, ensuring customer satisfaction and issue resolution.
Communicate clearly, empathetically, and efficiently across diverse cultural and time zone contexts
Key Requirements:
Education: Undergraduate or Graduate (Any Stream)
Experience: Freshers and experienced professionals (up to 18+ months) are welcome.
Skills Required:
Excellent verbal and written communication skills in English
Adaptability to rotational night shifts and dynamic support environments
Basic computer knowledge and familiarity with CRM or ticketing tools
Strong problem-solving ability and customer-centric approach
Basic technical understanding to assist with product-related queries
Preferred candidate profile
If you're interested do share your CV's to this number HR -SANIKA
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