Client Relationship Manager
4 days ago
Role Overview
We are seeking a proactive and client-focused Client Relationship Manager to strengthen our post-investment support function. The role is centered on building and maintaining long-term relationships with clients, addressing their queries, ensuring smooth communication, and providing a seamless investment experience.
Key Responsibilities:
- Act as the dedicated point of contact for clients and investors.
- Manage client inquiries regarding investments, property details, documentation, and ongoing processes.
- Provide clients with regular updates on investment progress, property-related matters, and company communications.
- Coordinate with internal teams (Legal, Finance, Operations, Property Management) to ensure timely issue resolution.
- Maintain and update client records in CRM systems with accuracy.
- Support investor communication initiatives, such as sending reports, reminders, and updates.
- Track client satisfaction levels and provide feedback to management for service improvement.
- Ensure adherence to compliance standards and safeguard client confidentiality.
Requirements:
- Bachelor's degree ( Any Specialization)
- 1–3 years of experience in client servicing, customer support, or relationship management.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Proficiency in MS Office.
- Ability to multitask and handle client requirements with patience and professionalism.
- Knowledge of real estate investment processes is an added advantage.
What we Offer:
- Competitive salary package.
- Opportunity to build a career in real estate investment and asset management.
- Exposure to diverse client portfolios and industry experts.
- Supportive and collaborative work environment.
Note: Only female candidates can apply.
This isn't just a role. It's your runway to becoming a leader in global real estate investing.
Job Type: Full-time
Pay: ₹35, ₹55,000.00 per month
Application Question(s):
- Are you willing to relocate to Gurgaon?
- What is your notice period?
- Are you an immediate joiner?
- What is your current CTC (fixed + varible)?
Work Location: In person
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