Senior Process Associate

3 days ago

Jamshedpur Kolkata Siliguri, India Ancile Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

A Houston, Texas, USA based Logistics company is in need for Customer Support Associates to work from our office in Kolkata and deal with its hiring program .

As a Customer Support Associate (Voice), you will be responsible to deliver the following responsibilities:

  • Initiate outbound calls to potential and shortlisted Candidates for Hiring
  • Handle inbound calls with utmost professionalism adhering to the call etiquettes of the highest order
  • Niche out sublime negotiation skills assertively
  • Work on Job Boards
  • Manage listings on Job Portals
  • Initiate follow up phone calls & engage in chats and emails in accordance with effective strategical norms applicable with candidates across different stages of Hiring
  • Maintain Daily MIS reports

Requisites :

  • A minimum of 2 years of international BPO related voice process experience is a pre-requisite
  • A prior exposure in overseas voice-based non-technical recruitment is an advantage
  • Excellent command over verbal and written English is a necessity. One should possess top-notch neutral accent conducive to communicate effectively with a native English speaker
  • Should be at ease at managing work-related pressure
  • Basic computer skills
  • Must be willing to start immediately

Benefits :

  • Highly competitive Pay Structure
  • Health Insurance (with options to add Parents and dependents)
  • Paid Training

Work Schedule :

  • 5 days/week (Monday through Friday). It's strictly WORK FROM OFFICE.
  • One needs to work in night shift.

Transport Facility :

  • Drop facility is available within the transport boundary

Job Location : Kolkata

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