Receptionist (Female) - Fresher / Experienced

2 days ago

Coimbatore, Tamil Nadu, India Jos Alukkas (Alukkas Enterprises Private Limited) Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Summary:

We are seeking a dedicated and customer-focused Receptionist (Customer Care Executive) to join our team. The role involves handling customer queries, managing sales support, assisting in after-sales service. The ideal candidate will have strong communication skills, attention to detail, and a passion for delivering exceptional service in a high-end retail environment.

Roles & Responsibilities:

  • Greet customers in the store and assist them with their jewelry selection.
  • Address customer inquiries about products, pricing, and payment options.
  • Handle customer complaints, returns, and exchanges professionally and efficiently.
  • Maintain strong relationships with existing customers to encourage repeat business.
  • Follow up with customers post-purchase to ensure satisfaction and obtain feedback.
  • Educate customers about different types of jewelry, gemstones, and designs.
  • Inform customers about on-going offers, new product launches, and special discounts.
  • Support in special events, exhibitions, and store promotions when required.

Qualifications & Skills Required:

  • Preferred any Bachelor's Degree.
  • Preferred Female candidate.
  • 0–2 years of experience in customer service; experience in luxury retail or jewelry is an advantage.
  • Proficiency in Tamil; and good communication in English is an advantage.
  • Knowledge of precious metals, gemstones, and jewelry trends is a plus.
  • Ability to handle multiple tasks and work under pressure.
  • Good problem-solving abilities and a customer-first attitude.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Preferred)

Location:

  • Coimbatore, Tamil Nadu (Required)

Work Location: In person

Application Deadline: 28/09/2025

Expected Start Date: 01/10/2025

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