Customer Sales Associate

2 weeks ago

Mumbai, Maharashtra, India Livspace Full time ₹ 2,50,000 - ₹ 4,50,000 per year

Sales Associate's job description includes providing exceptional customer service by greeting shoppers, helping them find products, and processing sales and returns. They also maintain the sales floor's appearance by restocking merchandise, arranging displays, and keeping the store clean.

Key responsibilities also involve answering questions, promoting products and sales, resolving customer issues, managing inventory, and working collaboratively with a team to achieve sales goals.

Roles and Responsibilities

  • Customer Engagement: Greet customers, build rapport, understand their needs, and guide them to suitable products.
  • Sales & Transactions: Efficiently process sales, handle payments, and manage returns and exchanges at the point-of-sale (POS) system.
  • Product Knowledge & Recommendations: Possess thorough knowledge of store products, services, and promotions to answer questions and recommend items.
  • Store Maintenance: Keep the sales floor clean, organized, and visually appealing by restocking shelves and arranging displays.
  • Inventory Management: Assist with receiving shipments, conducting stock counts, and reporting low stock to management.
  • Customer Service: Address customer inquiries and complaints in a timely and professional manner to ensure a positive experience.
  • Teamwork: Collaborate with colleagues to achieve sales targets and contribute to a positive store atmosphere.

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