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Salesforce Technical Lead

2 weeks ago

Bengaluru Noida Pune, India EXL Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Qualifications

  • Minimum 8 years of total experience in IT.
  • Minimum 5 years of experience as a Technical Lead in Salesforce projects.
  • Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel.
  • Expertise in AI technologies such as Einstein Bots and Genesys AI.
  • Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations.
  • Excellent leadership and communication skills.
  • Experience with integration tools like MuleSoft and API Gateway.
  • Strong problem-solving and analytical skills.
  • Ability to lead technical requirements sessions and document technical solutions.
  • Excellent documentation skills and attention to detail.
  • Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus.
  • Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud.
  • Proficient in writing Apex classes, triggers, and batch processes.
  • Experience in developing custom Lightning components using LWC.
  • Ability to create and customize Visualforce pages.
  • Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL).
  • Proficiency in JavaScript for developing interactive web applications.
  • Knowledge of HTML and CSS for front-end development.
  • Experience with REST and SOAP APIs for integrating Salesforce with external systems.
  • Ability to write unit tests and perform automated testing using Salesforce testing frameworks.
  • Familiarity with version control systems like Git.7

Education / Certification

  • Bachelors degree or equivalent experience.
  • Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus