Technical/Engineering Lead

About Frontier
Frontier
is a subsidiary of
Fresh Prints
. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it
Frontier
.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we've never lost a client. If you're interested in a Frontier role and you apply and are accepted, we'll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application

About Bundle
Bundle is the premier 1:1 live skills development platform focused on human-centered learning. We empower individuals and organizations with personalized, expert-led instruction designed to build confidence and capability in navigating the future of work. At Bundle, we believe in elevating people through meaningful, interactive learning experiences—and we're looking for passionate teammates to join us on this mission.

Role Overview

• Bundle is a B2B SaaS professional skills training service located in New York, USA with a remote team across all US time zones. We seek technical expertise and leadership from a player-coach, generalist to manage the quality, consistency, and integrity of the Bundle application codebase and future iterations.

Technical execution is primary, but also maturing the engineering practice will help with efficient delivery of features and protection against threats. We are a startup with growing pains and accumulating technical debt; this role will aid in enhancing code quality, code deployment, information security and privacy, scalability and interoperability, performance, and observability.

Responsibilities

• Tech Ops

• Focus on HOW the work gets done. You will be asked to write code, review, and deploy code periodically, but there is an emphasis on ensuring the processes and practices to produce the code are best-in-class.

• Partner with product to do technical feasibility reviews and technical spikes.
• Evaluate and size sprint tickets, or lead the contract engineers through a pointing exercise.
• Peer review contract engineers' code.

• Oversee CI/CD pipeline and health across 3 applications.

• Triage

• Provide tier 2/3 triage support. Customer support handles tier 1, and product typically handles tier 2 before elevating to contract engineers.

• Define an incident management playbook and retrospective as needed.

• Environment and engineering tooling triage.

• Technical Leadership

• Act as a partner with the product lead and others to understand the corporate strategy and goals to better form a POV, raise concerns, and craft implementation plans.

• Work alongside product and design to understand the tech debt and infrastructure roadmap.
• Provide mentorship and leadership to the contract engineering team.
• Work with the product lead to understand and define InfoSec, DevOps, QA, integration, and data strategies for the given user base.

Key Initiatives

• End-to-end infrastructure and application assessment to highlight critical, high, medium, low needs when considering our strategic priorities.
• QA strategy and execution including policies/practices and automated regression capabilities.
• Evaluate the merits of automation, agentic, or AI-based services for engineering efficiency.
• Lead architect or key influence for a new core application platform to transition away from Craft CMS.

Qualifications
Ideal

• Full stack & AWS fluency.
• Key languages: PHP (8.0+, Yii2 framework), Twig, SQL, JavaScript/TypeScript, Terraform, Python, YAML.
• B2B SaaS application experience (multi-tenancy, RBAC hierarchies, data security, SSO).
• Agile methods–particularly Scrum.
• Creativity, experimentation, and prioritization mindset within a startup culture.
• 5+ years experience in software engineering.

• Working hours: overlap Monday-Friday 10am-12pm EST (New York); ideally someone who can be available until 4pm EST.

• India team works 4am-12pm EST

• Bundle team works 9am-8pm EST (spanning EST and PST)

• English speaking and writing proficiency

Bonus

• Experience with Craft CMS
• Experience managing a contract engineering team