Order To Cash Analyst

2 weeks ago

Hyderabad, Telangana, India Teamware Solutions Full time US$ 90,000 - US$ 1,20,000 per year

Job Description:

We are looking for a detail-oriented and proactive Order to Cash (O2C) Specialist with strong experience in Dispute Management. The ideal candidate should have a good understanding of cash application processes, ERP systems, and excellent analytical skills.

Key Responsibilities:

  • Handle and resolve customer disputes effectively and within defined timelines.
  • Perform basic cash application analysis and support resolution.
  • Work with dispute tracking tools like Salesforce or PeopleSoft.
  • Use ERP systems such as SAP or Oracle to track and manage transactions.
  • Prepare reports and dashboards using MS Excel and PowerPoint.
  • Communicate with internal teams and external clients for issue resolution.
  • Ensure accuracy in documentation and maintain audit trail.

Required Skills:

  • Strong knowledge of Order to Cash processes.
  • Proven experience in Dispute Management.
  • Basic understanding of Cash Application and analysis.
  • Proficiency in Salesforce / PeopleSoft (preferred).
  • Experience in SAP / Oracle ERP systems (preferred).
  • Advanced skills in MS Excel (pivot tables, VLOOKUP, etc.) and PowerPoint.
  • Excellent communication and problem-solving skills.
  • Self-motivated and able to work independently.

Good to Have:

  • Client-facing experience and ability to manage customer relationships.

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