SAP SD CS Lead

6 days ago

Bengaluru Mumbai Pune, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

SAP SD (Sales & Distribution):

  • Lead end-to-end implementation and support of SAP SD processes: order management, pricing, billing, shipping, and credit management.
  • Configure and optimize SD module settings including condition techniques, output determination, and partner functions.
  • Manage integration with MM, FI, CO, and WM modules.
  • Handle complex pricing scenarios, variant configurations, and intercompany processes.
  • Conduct gap analysis, blueprinting, and functional specification documentation.
  • Lead testing cycles (unit, integration, UAT) and manage transport requests.

SAP CS (Customer Service):

  • Implement and support SAP CS functionalities: service orders, notifications, warranties, repairs, and installed base management.
  • Configure service contracts, resource-related billing, and service confirmations.
  • Integrate CS with SD, PM (Plant Maintenance), and FI modules.
  • Develop custom solutions for service management using user exits, BAPIs, and enhancement frameworks.

Project Leadership & Stakeholder Management:

  • Lead SAP rollouts, upgrades, and transformation projects across geographies.
  • Collaborate with cross-functional teams and external vendors.
  • Provide mentorship to junior consultants and conduct knowledge transfer sessions.
  • Ensure compliance with SOX, GxP, and other regulatory standards.

Required Skills & Qualifications:

  • Technical Expertise:

  • Deep hands-on experience in SAP SD and CS modules.

  • Strong understanding of integration points with MM, FI, CO, PM.
  • Experience with WRICEF objects, IDocs, EDI, and batch processing.

  • Knowledge of S/4HANA and Fiori apps is a plus.

  • Functional Knowledge:

  • Strong domain knowledge in manufacturing, retail, or service industries.

  • Expertise in Order-to-Cash and Service-to-Cash processes.

  • Experience in variant configuration and VISTEX is advantageous.

  • Soft Skills:

  • Excellent communication and stakeholder management.

  • Strong analytical and problem-solving skills.
  • Ability to lead workshops and drive business process improvements.

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