
Post-Shipping Operations
7 days ago
Position:
Post-Shipping Operations & Logistics Executive
Location:
Tiruppur
About the Role:
We are looking for a proactive team member to manage and streamline our post-shipping processes, ensuring a seamless experience for our customers while gradually transitioning these workflows onto systems for automation and scalable operations.
Key Responsibilities:
● Manage daily post-shipping activities, including shipment tracking, NDR and RTO follow-ups, and customer updates.
● Handle manual post-shipping workflows initially and transition them to automated systems for efficiency.
● Maintain accurate shipment records, delivery statuses, and return logs in a structured format.
● Coordinate with courier partners for timely resolution of escalations and non-deliveries.
● Generate weekly and monthly post-shipping performance and exception reports.
● Align post-shipping workflows with overall operations reporting for clear logistics and customer support tracking.
Requirements:
● Experience in operations, logistics coordination, or post-shipping management preferred.
● Familiarity with
post-shipping management systems
or a willingness to learn and optimize workflows.
● Strong Excel/Google Sheets skills for tracking and reporting.
● Excellent communication and follow-up skills with courier partners and customers.
●
Languages:
Proficiency in
English, Tamil and Hindi required
● Problem-solving attitude with a focus on process improvement.
● Ability to work independently and manage multiple orders and priorities daily.
Why Join Us?
Effilo is building India's most practical wardrobe essentials with quality and intention. We need people who can take ownership, implement structured processes, and grow with us.
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