Tele-Optometrist For Lucknow/Kolkata/Gurgaon

4 days ago

Gurugram Kolkata Lucknow, India Lenskart Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities :

- Establishing a remote connect with customers coming to Lenskart stores ,to understand their visual challenges, requirements and needs.

- Conducting remote eye tests with the given protocol and accepted standards, to ascertain the level of assistance as per the customer needs.

- Complete remote eye testing and provide education to the customer on the recommended frame / lens/ contact lens type.

- Assist with the screening of eye conditions to make referrals to other healthcare providers when possible.

- Explain the benefits of wearing their corrective aids and how it will improve their overall eye health in the long term

- Advising the customer upon the next scheduled eye test date basis the 6 months suggested period

- Updating the customer power in systems and navigating the customer to download the Digital Prescription via Lenskart App

- Track and maintain the required eye test quantum, eye to buy conversions and eye test quality metrics

Preferred candidate profile :

- Diploma/Degree/Master in optometry

-Technical Proficiencies including basic computer, familiarity with MS windows

- Excellent communication and interpersonal skills

- Ability to form relationships with people from various backgrounds and ages

- Demonstrated knowledge of using various optometry equipment

- Strong problem-solving skills

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