SAP Support Executive
10 hours ago
Key Responsibilities:
- SAP Configuration & Implementation:
- Configure and customize SAP B1 Module to align with business requirements within the manufacturing process.
- Assist in the successful implementation of SAP solutions, ensuring that the solution meets business needs and complies with industry standards.
- Business Process Mapping & Analysis:
- Collaborate with business stakeholders to analyze existing manufacturing processes and identify opportunities for SAP-based improvements.
- Translate business requirements into SAP functional specifications and configure the SAP system accordingly.
- Support & Troubleshooting:
- Provide ongoing support to end-users and troubleshoot SAP-related issues to ensure smooth operations.
- Ensure that SAP functionality is running optimally and assist with data migration and system upgrades as required.
- Testing & Training:
- Participate in system testing (unit, integration, user acceptance testing) and ensure configurations are accurately reflected in test results.
- Train end-users on SAP modules and best practices, ensuring that teams are well-equipped to use the system effectively.
- Documentation & Reporting:
- Create and maintain detailed documentation for SAP configurations, processes, and user guides.
- Provide regular status updates to the management team and business stakeholders on project progress, issues, and resolutions.
- Continuous Improvement:
- Stay up to date with SAP updates, patches, and new features, ensuring the system remains current and optimized for the business.
- Provide recommendations to enhance SAP functionality, streamline processes, and improve overall system performance.
Qualifications:
- Bachelor's degree in Engineering,
- 2+ years of hands-on experience in SAP functional consulting, preferably in the manufacturing industry.
- Strong understanding of manufacturing business processes, such as production planning, material management, inventory control, and procurement.
- Experience in SAP configuration, troubleshooting, and user support.
- Ability to analyze business processes and translate them into SAP functionality.
- Familiarity with SAP best practices and implementation methodologies (e.g., ASAP or Agile).
- Strong communication and interpersonal skills to effectively collaborate with business teams and end-users.
- Knowledge of integration between SAP and other systems (e.g., MES, ERP).
- Exposure to project management tools and methodologies.
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