
Credit and Dispatch Representative
12 hours ago
Experience : Fresher
Location : Chennai
Preferred Qualification : BCom, Bsc or any Bachelors Degree
Roles & Responsiblities
Credit & Dispatch Manager – Roles and Responsibilities
1. Credit Management Responsibilities
- Develop and implement credit policies, ensuring alignment with company objectives.
- Evaluate and approve credit applications based on financial analysis, payment history, and risk profile.
- Define customer credit limits and payment terms in line with business and risk appetite.
- Monitor outstanding receivables, track overdue accounts, and ensure timely collections.
- Negotiate repayment plans or escalate accounts to legal for recovery where needed.
- Prepare and present credit risk reports, including DSO, overdue percentage, and bad debt ratio.
- Collaborate with sales and finance teams to balance credit risk and business growth.
2. Dispatch & Logistics Responsibilities
- Coordinate with sales, warehouse, and logistics teams for timely dispatch of goods.
- Verify that dispatches are aligned with approved credit limits and payment status.
- Ensure accurate documentation for each dispatch (invoices, delivery challans, e-way bills, etc.).
- Monitor and track shipments to ensure on-time delivery to customers.
- Resolve dispatch-related issues such as delays, shortages, or damages.
- Optimize dispatch planning to reduce logistics costs and improve efficiency.
- Maintain strong coordination between credit control and dispatch to prevent releasing goods to high-risk/overdue customers.
3. Risk & Compliance
- Ensure dispatches are blocked/held for customers exceeding credit limits or defaulting.
- Enforce company policies to prevent financial and operational risks.
- Ensure compliance with taxation, invoicing, and statutory requirements in dispatch operations.
4. Team & Stakeholder Coordination
- Supervise and train credit control and dispatch teams.
- Act as a liaison between sales, finance, warehouse, and logistics for smooth order-to-cash cycle.
- Provide clear reporting to senior management on credit exposure, collections, and dispatch performance.
Summary:
A Credit & Dispatch Manager safeguards the company's financial interests by controlling credit risk and ensures smooth customer service by coordinating timely, accurate, and compliant dispatch of goods.
Job Type: Full-time
Expected Start Date: 06/10/2025
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