
Quality Manager
2 days ago
Job description
Key Responsibilities:
- Manage and improve quality assurance processes.
- Monitor team performance and ensure adherence to quality standards.
- Conduct audits and provide constructive feedback.
- Collaborate with teams to design and implement quality improvement plans.
- Ensure compliance with company and client standards.
- Qualifications:
- Proven experience in a quality management role within a BPO setting.
- Strong analytical, communication, and leadership skills.
- Ability to handle performance metrics and reporting.
Kindly apply or share resume on below whatsapp number
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