Hospital Receptionist

Hospital Receptionist & Billing Assistant

Job Summary:

We are looking for a dedicated and detail-oriented individual to join our healthcare team as a Hospital Receptionist and Billing Assistant. This dual-role position involves welcoming patients, managing front-desk operations, and assisting with billing and insurance processes to ensure smooth and efficient administrative support within the hospital.

Key Responsibilities:Reception Duties:

• Greet patients and visitors warmly and professionally
• Manage incoming calls, direct inquiries, and relay messages accurately
• Schedule and confirm patient appointments
• Register new patients and verify/update existing patient information
• Handle patient check-in and check-out procedures
• Provide information on hospital services and guide patients to appropriate departments
• Maintain a clean, organized, and welcoming front desk/reception area

Billing & Administrative Duties:

• Prepare and issue invoices for medical services
• Verify patient insurance details and coverage eligibility
• Submit insurance claims accurately and in a timely manner
• Follow up on unpaid claims or outstanding patient balances
• Collect payments, provide receipts, and maintain accurate financial records
• Assist patients with billing inquiries and resolve discrepancies
• Maintain and update billing records in accordance with regulations and privacy policies (e.g., HIPAA)
• Coordinate with medical coders, insurance companies, and finance departments as needed

Qualifications:

• High school diploma or equivalent (required)
• Prior experience in healthcare administration or billing (preferred)
• Familiarity with medical billing systems and electronic health records (EHR/EMR)
• Basic knowledge of medical terminology and insurance procedures
• Strong customer service, communication, and interpersonal skills
• Good mathematical and data entry skills
• Proficiency in Microsoft Office (Word, Excel) and billing software
• High level of accuracy, attention to detail, and discretion with confidential information

Working Conditions:

• Full-time or part-time; may require evening or weekend shifts
• Office/reception area-based role with frequent patient interaction
• Requires sitting for extended periods and computer use

Job Type: Full-time

Pay: ₹6, ₹15,000.00 per month

Work Location: In person