Systems Engineer II

Role description

Job Title: Senior Systems Engineer

Location: India/Remote

Who We Are:

Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we're fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble. Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more.

What You Will Do:

As an experienced Systems Engineer within the Enterprise Technology team, you will join a talented global team of engineers working to implement and deliver enterprise computing and productivity solutions in a Zero-Trust network environment. You will be focused on providing an excellent customer experience, either directly, or by the development of self-service and automation options to save our users time and frustration. You will also be an advocate for Vista Technology team members to our vendors and their support teams when needed. You will be someone who can bring an IT generalist skillset to bear on common problems and pain points in the enterprise space, but you are willing and not afraid to implement something totally new and different than what might be used in a more traditional corporate environment.

What you can expect your day-to-day activities to consist of:

• Administer & Secure Platforms: Manage and administer our core identity and security platforms, including SailPoint IdentityNow, Microsoft EntraID, Active Directory, Okta, and Azure Cloud Services. This involves day-to-day operations and ensuring the security and integrity of these systems.
• SaaS Administration: Manage core productivity applications like Google Workspace, EntraID, Slack, Okta, and Miro .
• Endpoint Management: Administer Windows and Mac devices using MDM/EMM solutions.
• Drive Automation: Design and implement automation solutions using modern technologies. You'll use PowerShell scripting, Azure Logic Apps, Azure Functions, and Azure Automation, while leveraging version control and CI/CD pipelines (e.g., GitLab) to streamline processes.
• Support & Documentation: Provide Level 3 technical support and create self-help documentation.
• Projects: Participate in technology projects, initiatives, and the evaluation of new solutions.

Your Qualifications

• 3+ years of hands-on experience with Identity Governance and Administration (IGA) services. Expertise in SailPoint IdentityNow, Entra ID, and Active Directory is highly preferred, including both system design and advanced troubleshooting.
• Strong automation skills, with a focus on using PowerShell scripting in conjunction with CI/CD pipelines (e.g., GitLab).
• Solid understanding of modern APIs and how to leverage them for automation and operational efficiency.
• Experience in MDM (Ivanti/Mosyle preferred) technology and practices.
• Proven ability to work autonomously within a global organization.
• Experience with Azure and/or AWS cloud services.
• Background in a cloud-first or cloud-native environment.
• Familiarity with zero-trust security and operating autonomously.
• Knowledge of authentication protocols (SAML, SSO, Azure AD, Oauth2/OIDC).

• Comprehensive understanding of identity management and security concepts, including:

• User Lifecycle Management

• Authentication & Authorization
• Access Governance & Segregation of Duties
• Role-Based Access Control & Least Privilege Access

Why You'll Love Working Here: (Benes/Perks to be added)

About Us: (Company Overview)

As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane's return as CEO, we've renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.

Equal Opportunity Employer (all Locations):

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Skills

Identity platforms, authentication mechanisms (SAML, SSO, Azure AD, Oauth2/OIDC), Managing SaS Platforms, Automation Skills (Powershell scripting, CI/CD, Azure Logic Apps, Azure Functions, and Azure Automation)

About Cimpress

Founded in 1994, Cimpress (Computer Integrated Manufacturing Press) empowers individuals and businesses worldwide to make their mark through customized, high-quality products. With a $5 billion market cap and a presence in 24 countries, Cimpress is a market leader in mass customization—offering a wide range of personalized items, including print, signage, apparel, and packaging. Cimpress India (CI) supports Cimpress businesses by providing top-tier talent and operational solutions, advancing its mission to deliver value through personalization. Operating as a "talent container" model, CI simplifies hiring, payroll, HR, and logistics, allowing businesses to focus on their ambitious goals. Currently, Cimpress India hosts over 2,400 team members across 14 Cimpress brands, with key hubs in Ahmedabad, Bengaluru, and Mumbai. Our teams play a vital role in Cimpress's commitment to mass customization and innovation, making custom products accessible and impactful.