Quality Assurance

19 hours ago

Jaipur, Rajasthan, India Wipro Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Title: Quality Assurance (QA) Lead - L2

Requisition ID: 58492

City: Jaipur

Country/Region: IN

Do

  • Track and review the process quality through audits
    • Develop audit plan as per SOP and allocate reviews to the analysts
    • Monitor to ensure that the audits are being conducted as per plan
    • Review the audit data across the account to review the account performance on quality parameters, identify the error trends
    • Prepare reports for review for the internal leadership as well as client
    • Identify the best practices and work with the delivery team to deploy for improvement
    • Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits.
  • Drive training within the account to ensure process quality is maintained
    • Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap
    • conduct monthly trainings based on the error types identified in the process audits
    • Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates
    • Develop the training reports and share with the key stakeholders including the client twice a week.
  • Support the incoming new process
    • For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required
    • For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process
  • Effective Team Management
    • Resourcing
      • Hire adequate and right resources for the team
    • Talent Management
      • Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
      • Build an internal talent pool and ensure their career progression within the organization
      • Manage team attrition
      • Drive diversity in leadership positions
    • Performance Management
      • Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
      • Ensure that the Performance Nxt is followed for the entire team
    • Employee Satisfaction and Engagement
      • Lead and drive engagement initiatives for the team
      • Track team satisfaction scores and identify initiatives to build engagement within the team

  • Quality Assurance Intern

    1 week ago

    Jaipur, Rajasthan, India beBeeQualityControl Full time ₹ 30,00,000 - ₹ 45,00,000

    Internship in Quality ControlGain hands-on experience in quality assurance and work closely with our team of food technologists to ensure high-quality products. This internship offers a unique opportunity to learn from industry experts and develop valuable skills.Required Skills and Qualifications:Strong understanding of quality control principles and...

  • Senior Quality Assurance Engineer

    4 days ago

    Jaipur, Rajasthan, India beBeequality Full time ₹ 15,00,000 - ₹ 23,80,000

    Quality Assurance EngineerWe are seeking an experienced Quality Assurance Engineer to join our team.Job Description: The Quality Assurance Engineer will be responsible for managing and executing quality assurance processes, conducting audits, inspections and ensuring compliance with industry standards.Key Responsibilities:

  • Quality Assurance Specialist

    2 days ago

    Jaipur, Rajasthan, India beBeeTesting Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Description:We are seeking a skilled professional to fill the role of a Quality Assurance Specialist.As a key member of our team, you will be responsible for maintaining in-depth knowledge of SWIFT Payments and utilizing strong analytical skills to identify and resolve complex issues.You will also collaborate with cross-functional teams to develop and...

  • Data Quality Assurance Specialist

    2 days ago

    Jaipur, Rajasthan, India beBeeData Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title:Data Quality Assurance SpecialistA Data Quality Assurance Specialist is responsible for developing SQL programs to analyze and extract data, utilizing 5+ years of experience in SQL programming.

  • Mechanical Quality Assurance Expert

    7 days ago

    Jaipur, Rajasthan, India beBeeQuality Full time ₹ 4,00,000 - ₹ 8,00,000

    Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in mechanical engineering and experience with quality management systems.Job Description:The Quality Assurance Specialist will be responsible for identifying technical issues, improving product quality...

  • Quality Assurance Professional

    3 days ago

    Jaipur, Rajasthan, India beBeeQuality Full time ₹ 6,00,000 - ₹ 10,00,000

    Key Roles and Responsibilities: Quality Assurance (QA) SpecialistThe ideal candidate will have a proven track record in quality assurance with expertise in manual and automated testing, problem-solving abilities, and a strong commitment to product excellence.This role demands collaboration with cross-functional teams including developers and designers to...

  • Quality Assurance Specialist

    1 day ago

    Jaipur, Rajasthan, India beBeeBug Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Quality Assurance SpecialistThe role of a Quality Assurance Specialist is critical in ensuring that our product meets the highest standards of quality. We seek an individual who will participate in feature design and risk assessment, conduct various types of testing, raise clear defects with actionable reporting, and support release cycles through...

  • Quality Assurance Specialist

    3 days ago

    Jaipur, Rajasthan, India beBeeAutomation Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job OpportunityWe are seeking a skilled professional with experience in quality assurance and automation testing.About the Role:This is an exciting opportunity to work on high-impact projects with a team of professionals who share your passion for innovation.Key Responsibilities:

  • Senior Quality Assurance Specialist

    5 days ago

    Jaipur, Rajasthan, India beBeeQuality Full time ₹ 15,00,000 - ₹ 20,00,000

    Senior Quality Assurance SpecialistWe are seeking a skilled quality assurance specialist to enhance the delivery of high-quality software products.About the Role:Develop and execute comprehensive test plans for e-commerce domain applications.Utilize QTest, TestRail, and Jira to identify and report defects efficiently.Collaborate with cross-functional teams...

  • Automation Quality Assurance Specialist

    4 days ago

    Jaipur, Rajasthan, India beBeeAutomation Full time ₹ 18,00,000 - ₹ 25,00,000

    Automation Quality Assurance SpecialistWe're seeking a highly skilled Automation Quality Assurance Specialist to fill this key role. As an Automation QA Engineer, you will be responsible for developing and maintaining automation frameworks, ensuring end-to-end product quality, and collaborating with cross-functional teams.Main Responsibilities:Design,...