Relationship Manager

6 days ago

Hyderabad, Telangana, India MediBuddy Full time ₹ 8,00,000 - ₹ 24,00,000 per year

About The Role -
As a Relationship Manager - Provider Enablement & Vendor Management at MediBuddy,

you will be responsible for enabling and supporting our healthcare provider partners through the

implementation of the Provider Central Portal, ensuring they are trained, onboarded, and

actively using its features. In addition, you will manage end-to-end provider/vendor

relationships, resolve operational and payment issues, and ensure contractual and service-level

compliance to deliver a smooth provider experience.

Key Responsibilities:

  • Provider Onboarding & Portal Implementation

  • Guide new providers through onboarding, system setup, and configuration of the Provider Central Portal

  • Coordinate with internal stakeholders (Product/Tech/Operations) to ensure successful portal activation and integration into the provider's workflow

  • Monitor and drive adoption of key portal features such as slot management, appointment visibility, fulfillment tracking, and billing

  • Provider Training & Continuous Enablement

  • Conduct live and recorded training sessions to educate providers on portal usage and best practices

  • Provide updated training collateral and user guides for new features or process updates

  • Act as the go-to resource for resolving first-level functional queries on the portal

  • Vendor Relationship Management

  • Build strong and strategic relationships with assigned hospitals, clinics, and diagnostic centers

  • Ensure providers comply with agreed operational protocols, documentation norms, and SLA requirements

  • Conduct regular review meetings and maintain feedback loops for continuous improvement

  • Issue Resolution & Payment Coordination

  • Act as the escalation point for provider grievances related to operational issues, consultation discrepancies, or system limitations

  • Proactively identify and resolve payment-related concerns including delays, mismatches, or reconciliation errors
  • Liaise with Finance, Operations, and Provider Support teams to ensure timely resolution and clear communication to the provider

  • Track and follow up on payment status, escalations, and pending settlements

  • Vendor Performance Monitoring

  • Analyze and report on key performance indicators including fulfillment rates, portal adoption, and SLA breaches

  • Share regular feedback and performance dashboards with providers to align expectations and drive accountability

  • Recommend corrective actions and support implementation to improve provider performance

  • Documentation & Reporting

  • Maintain comprehensive records of provider onboarding status, escalations, payment resolutions, and performance

  • Generate monthly reports on provider health, adoption metrics, and open issues
  • Provide structured input to product, operations, and finance teams to improve tools and policies

Key Requirements:

  • Strong communication and stakeholder management skills
  • Excellent problem-solving and conflict resolution abilities
  • Customer-centric mindset with attention to detail
  • Ability to understand systems/processes and conduct effective training
  • Proficiency in CRM tools, Excel/Google Sheets, and ticketing systems
  • Organized, self-driven, and capable of managing multiple providers simultaneously
  • Bachelor's degree in Healthcare Management, Business Administration, or related field
  • 2-4 years of experience in provider/vendor management, operations, or support functions, preferably in a healthcare or health-tech setup
  • Hands-on experience with issue resolution, payment follow-ups, and cross-functional coordination

  • Relationship Manager

    2 hours ago

    Hyderabad, Telangana, India Versatile Commerce Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Title:Relationship ManagerLocation:Hyderabad (WFO)Experience:2–5 YearsAbout The RoleWe are looking for a dynamic and client-focused Relationship Manager to manage and grow our portfolio of clients. The ideal candidate will have excellent communication skills, a strong understanding of client needs, and the ability to build long-lasting business...

  • Relationship Manager

    2 days ago

    Hyderabad, Telangana, India Goodwill Wealth Management Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionGoodwill Wealth Management Pvt Ltd is a renowned market leader in investment and trading services. Known for excellence and expertise, Goodwill has established itself as a trusted name for addressing diverse investment needs. The company is dedicated to providing innovative financial solutions to help clients achieve their financial goals...

  • Relationship Manager

    6 days ago

    Hyderabad, Telangana, India AVS Skills Academy Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Relationship Manager responsible for managing clients for Home Loans, Mortgage Loans, Gold Loans & LAP. Drive sales, build strong relationships, achieve targets, ensure excellent customer service . We have Openings for Entire Andhra and Telangana

  • Relationship Manager

    2 days ago

    Hyderabad, Telangana, India KG Engineering & Consultancy Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    Job SpecificationsRole Designation: Relationship Manager Investment ProductsDepartment: Sales-Investment ProductsFunction: SalesReporting to: Cluster Manager Investment Products / Regional Head Investment ProductsLocation: HyderabadJob PurposeThe Relationship Manager-Wealth is the ultimate face of the business as (s) he is going to be the final point of...

  • Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Homzinterio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are seeking a dynamic and driven Relationship Manager – Sales to join our team at Gachibowli. In this role, you will be responsible for generating sales, managing client relationships, and driving business growth. You will act as the primary point of contact for clients, ensuring exceptional customer experience from the initial interaction to final...

  • Relationship Manager

    1 week ago

    Hyderabad, Telangana, India Aditya Birla Sun Life Mutual Fund (ABSLMF) Full time

    Company DescriptionAditya Birla Sun Life Mutual Fund (ABSLMF) is one of the Top 10 AMCs in India & offers a wide range of product offerings across equity, debt, balanced, and structured asset classes, with close to 7.6 million investor scheme accounts. The company provides diverse investment options, including equity schemes, hybrid funds, debt, and treasury...

  • Relationship Manager

    1 week ago

    Hyderabad, Telangana, India Manavi Wealth® Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionManavi Wealth is a well-established financial products distribution firm in AP & Telangana. We offer a range of services including Mutual Funds, SIP, Term Insurance, Health Insurance, Personal Accident Insurance, Alternative Investments, and Sovereign Gold Bonds. As an AMFI registered MFD with ARN-106294, our mission is to provide...

  • Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Axis Asset Management Co Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Relationship Manager Job Description Job Title- Relationship Manager Division & Department- Sales, Institutional Sales Location- Who we Are? Axis Asset Management Company Ltd (Axis AMC) was founded in 2009 and is amongst India 's largest and fastest growing mutual fund. We serve 1.3 Cr customers and associates with highest humility...

  • Relationship Management

    2 weeks ago

    Hyderabad, Telangana, India staffhire Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Relationship ManagementCompany OverviewStaffhire is a dynamic organization that aims to provide the best quality services to its customers. We believe in building long-term relationships with our clients and providing them with exceptional customer service.Role and ResponsibilitiesThe Relationship Management role involves engaging with customers through...

  • Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Tata Capital Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    DescriptionJob Purpose : To drive sales and ensure business targets are achievedCore Responsibilities:Sales Process Managemento    Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.o    Retain and expand the company's base of...