Business Analyst

Description
We are seeking a dynamic Business Analyst (BA) with strong expertise in Agentic AI, Generative AI, and LLM-based solutions to bridge the gap between business needs and AI-driven outcomes.

This role involves defining AI use cases, analyzing workflows, designing automation opportunities, and collaborating with AI/ML and engineering teams to deliver intelligent, value-driven solutions using frameworks like LangChain, n8n, and OpenAI APIs.

The ideal candidate has a strong analytical mindset, understands business processes deeply, and can translate them into LLM-enabled agentic workflows that enhance decision-making, customer experience, and operational efficiency.

Key Responsibilities

• AI Use Case Discovery : Work with stakeholders to identify and define business problems that can be solved using Agentic AI and LLM-driven automation.
• Requirement Gathering & Documentation : Capture functional and non-functional requirements for AI projects - including prompt logic, API integrations, and data governance needs.
• Workflow Design : Map current business processes and reimagine them using intelligent AI agents (LangChain, n8n, RAG systems).
• Solution Collaboration : Partner with AI developers, data scientists, and engineers to design, validate, and test AI-driven workflows.
• Data Analysis & Validation : Analyze structured and unstructured data to evaluate feasibility and readiness for AI solutions.
• Model Evaluation : Assist in evaluating LLM performance through metrics like accuracy, relevance, hallucination detection, and response latency.
• Stakeholder Communication : Translate complex AI concepts into clear business terms and reports for executive teams.
• Change Management : Support user adoption, training, and documentation of AI-driven process transformations.
• Quality & Compliance : Ensure Responsible AI practices - including fairness, explainability, and data privacy (GDPR, ISO).
• Continuous Improvement : Analyze results and provide feedback loops to refine AI prompts, workflows, and decision logic.

Qualifications

• Bachelors or Masters degree in Business Administration, Computer Science, or Data Analytics.
• 4-8 years of experience as a Business Analyst, preferably within AI, Automation, or Data Analytics domains.
• Strong understanding of Agentic AI concepts, prompt engineering, and LLM architectures (OpenAI, Anthropic, Mistral, etc.).
• Hands-on exposure to LangChain, n8n, Azure OpenAI, or similar orchestration frameworks.
• Knowledge of APIs, integrations, and data flows between business systems and AI models.
• Proficiency in analyzing business KPIs and defining success metrics for AI-based initiatives.
• Excellent skills in JIRA, Confluence, Figma, or Miro for documentation and collaboration.
• Understanding of MLOps, RAG (Retrieval Augmented Generation), and model lifecycle management is a plus.
• Exceptional communication, analytical, and stakeholder management skills.

Preferred Skills

• Agentic AI workflow design (n8n / LangChain / Flowise)
• Prompt engineering & response optimization
• Understanding of NLP, LLMs, and vector databases (FAISS, Pinecone, Chroma)
• Data analysis using Excel / Power BI / Python
• Knowledge of RAG, Chatbot design, and conversational AI tools
• Familiarity with cloud AI services (Azure AI, AWS Bedrock, Google Vertex AI)
• Agile/Scrum delivery experience

What Youll Bring

• A passion for translating business problems into AI-driven solutions.
• A balance of technical understanding and business empathy.
• Curiosity to explore the evolving Agentic AI ecosystem and contribute to scalable, ethical, and high-impact solutions.

Why Join Us

• Opportunity to work on next-gen Agentic AI initiatives.
• Collaborate with experts in AI, data, and automation.
• Shape business workflows using cutting-edge LLM technologies.
• Exposure to cross-domain projects in analytics, automation, and digital transformation.

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