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Caller

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Chennai, Tamil Nadu, India Vel Enterprise Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Role DescriptionThis is a full-time on-site role for a Caller, located in Chennai. The Caller will be responsible for making and receiving calls to answer customer inquiries, provide information about financial products, and resolve any issues. Day-to-day tasks include maintaining accurate call records, managing databases, formulating call scripts, and ensuring customer satisfaction.

The role also involves working closely with other team members to ensure seamless communication across departments. QualificationsExcellent verbal communication and interpersonal skills

Proficiency in maintaining accurate call records and databases

Experience in customer service or call center environments

Familiarity with financial products and services

Ability to work efficiently in a team and independently

Good problem-solving and organizational skills

Basic computer skills and knowledge of customer relationship management (CRM) software

Bachelor's degree in Communications, Business, or a related field is preferred