Principal Business Analyst

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As a Senior Business Analyst specializing in healthcare industry, you will play a pivotal role in driving digital transformation within Takeda's healthcare initiatives. Working closely with cross-functional teams, you will lead the identification of challenges and opportunities for digital solutions, interpret Takeda's SDLC (Software Development Life Cycle), and collaborate effectively with various stakeholders throughout the entire journey. Your expertise in Salesforce Health Cloud and healthcare industry knowledge will be instrumental in shaping the future of patient-centric digital solutions.

RESPONSIBILITIES:

•Works with the business to identify the patient challenges and opportunities for digital solutions to make an impact.

•Lead workshops and collaborate with business stakeholders to identify challenges and opportunities for digital solutions within the healthcare domain. Conduct High Level Assessments and design workshops.

•Interpret Takeda's SDLC and guide junior business analysts and stakeholders through the digital solution journey.

•Maintain comprehensive documentation and outputs for Salesforce Health Cloud applications.

•Ensure that analytical outputs adhere to established standards and are aligned with the needs of the healthcare industry.

•Process and decompose internal business requirements into specifications and user stories, with a focus on patient-centric solutions.

•Form the bridge between the business and team of testers and developers during successful patient solution development.

•Collaborate with cross-functional teams to identify business requirements, functional design, process design, prototyping, testing, and training within the Salesforce Health Cloud environment.

•Provide continuous updates to business stakeholders, Product Owners, and Delivery Manager during project delivery, and communicate changes, problems, and ambiguities in a timely manner

•Understanding and/or strong interest in technologies that can serve patients e.g., Salesforce Health Cloud, Service Cloud, Communities, as well as low-code app development tools.

Leadership:

•Persuasive communication skills and understanding dependencies across technology initiatives.

•Facilitates a culture which is open for innovation and high-quality delivery.

•Assertive, with the confidence to be a voice of authority.

•Ability to promote innovative thinking and self-development.

•Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members.

•Help other teams and conventional parts of the organization build effective communication and interaction with the team.

•Coordinate interaction with other teams of one's own and other units.

•Clear obstacles and blockers in the team's path (such as dependencies on other teams) and maintain a list of obstacles.

•Contribute to product development to the extent of her or his competence.

SKILLS & QUALIFICATIONS:

•Bachelor's degree in relevant field, or other relevant work experience

•Bachelor's or master's degree in a relevant field, or equivalent work experience.

•5+ years of experience in a business analysis role, with a focus on consumer or patient related health applications, preferably Salesforce Health Cloud and healthcare industry solutions.

•5+ years of experience within a Lean/Agile development environment.

•Salesforce certification(s), preferably SFDC Health Cloud, or equivalent certifications demonstrating expertise in Salesforce platform.

•Proven experience in leading workshops and collaborating with stakeholders in the healthcare industry.

•Outstanding communication skills, both written and verbal, can engage audiences at all levels within a global organization.

•Technical background (in one of the following areas: Customer Relationship Management, Downstream, Integrations, Data management) is a huge advantage.

WHAT TAKEDA CAN OFFER YOU:

•Takeda is certified as a Top Employer, not only in México and North America, but also globally. No investment we make pays greater dividends than taking good care of our people.

•At Takeda, you take the lead on building and shaping your own career.

BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

•Competitive Salary + Performance Annual Bonus

•Monthly Supermarket and Food Vouchers

•Flexible Working Schemes

•Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision

•Additional Time Off

•Diversity, Equity, and Inclusion Programs