System Administrator

3 days ago

Chennai, Tamil Nadu, India Haoda Payment Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Summary:

We are looking for a proactive and skilled System Administrator responsible for managing, maintaining, and securing our IT infrastructure. The ideal candidate should have hands-on experience in desktop/laptop support, software installation, network management, system security, and infrastructure troubleshooting.

This role demands a highly accountable individual with strong problem-solving abilities, technical expertise, and a focus on maintaining seamless IT operations and data security compliance.

Key Responsibilities:

1. End User Support & Device Management:

  • Provide day-to-day technical support for desktops, laptops, and peripherals (printers, scanners, etc.).
  • Install, configure, and troubleshoot operating systems and business software applications.
  • Manage user accounts, permissions, and policies in Active Directory.
  • Maintain hardware inventory and ensure asset accountability.

2. Network & Infrastructure Management:

  • Configure, manage, and troubleshoot Routers, Switches (Aruba preferred), and Firewalls (SonicWall).
  • Manage and monitor DNS, DHCP, VPNs, and IP address allocations.
  • Oversee structured cabling and LAN/WAN connectivity.
  • Diagnose and resolve network connectivity and performance issues proactively.

3. Security & Compliance:

  • Implement, monitor, and enforce IT security policies and user access controls.
  • Support periodic security audits and compliance assessments.
  • Maintain and review firewall rules, endpoint protection, and access logs.
  • Assist in drafting and maintaining IT security policies, incident response, and data protection guidelines.
  • Possess or pursue security certifications (e.g., CompTIA Security+, CEH, or equivalent).

4. Surveillance & Access Systems:

  • Manage CCTV surveillance systems and ensure continuous operation and data retention.
  • Maintain ESSL / biometric attendance systems and ensure accurate data integration with HR tools.

5. Asset & Documentation Management:

  • Maintain an updated IT asset register and lifecycle tracking.
  • Prepare regular reports on IT infrastructure health, network uptime, and incident summaries.
  • Document network diagrams, configurations, and standard operating procedures (SOPs).

Preferred candidate profile

  • Strong knowledge of Windows OS, Microsoft 365, and standard enterprise applications.
  • Expertise in LAN/WAN, TCP/IP, DNS, DHCP, VPN, and Firewall configurations.
  • Experience with SonicWall, Aruba Switches, and network routing/switching concepts.
  • Hands-on experience in system hardening, endpoint protection, and security policy drafting.
  • Proficiency in hardware troubleshooting and software deployment tools.
  • Knowledge of backup systems, patch management, and asset lifecycle management.
  • Strong accountability, attention to detail, and problem-solving skills.
  • Excellent interpersonal and communication skills with a proactive approach to issue resolution.

Key Attributes:

  • Proactive and dependable personality with a sense of ownership.
  • Strong organizational skills and ability to handle multiple priorities.
  • Committed to maintaining system uptime and data security.
  • Enthusiastic about continuous learning and technology upgrades.

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