System Administrator
24 hours ago
Job Summary:
We are looking for a proactive and skilled System Administrator responsible for managing, maintaining, and securing our IT infrastructure. The ideal candidate should have hands-on experience in desktop/laptop support, software installation, network management, system security, and infrastructure troubleshooting.
This role demands a highly accountable individual with strong problem-solving abilities, technical expertise, and a focus on maintaining seamless IT operations and data security compliance.
Key Responsibilities:
1. End User Support & Device Management:
- Provide day-to-day technical support for desktops, laptops, and peripherals (printers, scanners, etc.).
- Install, configure, and troubleshoot operating systems and business software applications.
- Manage user accounts, permissions, and policies in Active Directory.
- Maintain hardware inventory and ensure asset accountability.
2. Network & Infrastructure Management:
- Configure, manage, and troubleshoot Routers, Switches (Aruba preferred), and Firewalls (SonicWall).
- Manage and monitor DNS, DHCP, VPNs, and IP address allocations.
- Oversee structured cabling and LAN/WAN connectivity.
- Diagnose and resolve network connectivity and performance issues proactively.
3. Security & Compliance:
- Implement, monitor, and enforce IT security policies and user access controls.
- Support periodic security audits and compliance assessments.
- Maintain and review firewall rules, endpoint protection, and access logs.
- Assist in drafting and maintaining IT security policies, incident response, and data protection guidelines.
- Possess or pursue security certifications (e.g., CompTIA Security+, CEH, or equivalent).
4. Surveillance & Access Systems:
- Manage CCTV surveillance systems and ensure continuous operation and data retention.
- Maintain ESSL / biometric attendance systems and ensure accurate data integration with HR tools.
5. Asset & Documentation Management:
- Maintain an updated IT asset register and lifecycle tracking.
- Prepare regular reports on IT infrastructure health, network uptime, and incident summaries.
- Document network diagrams, configurations, and standard operating procedures (SOPs).
Preferred candidate profile
- Strong knowledge of Windows OS, Microsoft 365, and standard enterprise applications.
- Expertise in LAN/WAN, TCP/IP, DNS, DHCP, VPN, and Firewall configurations.
- Experience with SonicWall, Aruba Switches, and network routing/switching concepts.
- Hands-on experience in system hardening, endpoint protection, and security policy drafting.
- Proficiency in hardware troubleshooting and software deployment tools.
- Knowledge of backup systems, patch management, and asset lifecycle management.
- Strong accountability, attention to detail, and problem-solving skills.
- Excellent interpersonal and communication skills with a proactive approach to issue resolution.
Key Attributes:
- Proactive and dependable personality with a sense of ownership.
- Strong organizational skills and ability to handle multiple priorities.
- Committed to maintaining system uptime and data security.
- Enthusiastic about continuous learning and technology upgrades.
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