Assistant Manager- FIT
2 days ago
MAIN ROLE Under the direct supervision of the Leisure Manager, the Assistant Manager will oversee the following tasks:
Responsible for the customer relations and after-sales service of accounts which are assigned to her/him, such as checking the in-house guests about their trip and our services, and taking care of clients' problems/complaints.
Responsible for updating the database by informing the Marketing Department of any changes and/or additions to contact persons of accounts that are assigned to her/him.
Report all activities and issues to the Leisure Manager.
Other duties that may be assigned from time to time. He
. Languages: English, Hindi.
mandatory skills: - very good knowledge of the tourism industry, - Very organized and detailed, - creative & have sales skills, flexibility, - able to work under pressure and short time deadlines - Knowing how to work on Microsoft office (Word, Excel, Power point) and Outlook Express or Microsoft Outlook. - Knowledge of Tour Plan software is a plus, - Ability to work in a team and international environment. - Willing to commit to a long-term position and career perspectives.
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