Dialer - TP- Bangalore

2 days ago

Bengaluru, Karnataka, India Axcess Consultancy Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Role Description
 Planning and Implementing Dialer Campaigns across the organization.  Tracking and publishing campaign reports for various departments.  Analysing dialer data and generating insights for improving communication efficiency.  Continuously engage with operation & other functions in the organization to improving, calling and tracking mechanisms.  Responsible for supporting quality and operations related MIS & Analytics.  Strong Knowledge on Dialer operation related activity.  Responsible to highlighting abnormalities & fixing issues attributes we are looking for.  Preferred 2+ year demonstrated leadership experience. Must have experience  Managing a stressful and ever changing environment.  Knowledge of CRM, dialer, Database, Dialer functionality & Analytics tool.  Communicates clearly in verbal and written formats. Ability to set attainable goals  Good analytical skills (ability to read MIS and take real time action).  Ability to work with senior leadership and management teams across Business units.  Ability to get on the ground be part of functional teams.  Should be comfortable managing and working with ambiguity and finding Solutions from the same.
  •  Should be proficient in MS Excel.

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