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Front Desk Receptionist

2 weeks ago

Lucknow, Uttar Pradesh, India 5M CORPBIZ Full time ₹ 80,000 - ₹ 1,00,000 per year

Key Responsibilities: Front Desk Operations:

  • Greet members, guests, and visitors in a professional and friendly manner.
  • Handle incoming calls, emails, and inquiries; redirect to appropriate departments when required.
  • Maintain the reception area to ensure it is clean, organized, and presentable at all times.

Member & Guest Support:

  • Assist members with daily requirements such as bookings, conference room reservations, and general queries.
  • Ensure visitors are registered, guided, and provided necessary support during their visit.
  • Build strong relationships with members by addressing their needs promptly and courteously.

Administrative Duties:

  • Manage incoming and outgoing mail, couriers, and packages.
  • Maintain records of visitor logs, attendance, and front office registers.
  • Assist with billing inquiries, payments, and coordination with the accounts team when required.
  • Support the operations team in day-to-day administrative activities.

Coordination & Facility Management:

  • Liaise with housekeeping and maintenance teams to ensure smooth daily operations.
  • Report and track facility-related issues promptly.
  • Coordinate event setups, meetings, and member engagement activities at the coworking space.

Key Skills & Competencies:

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with a customer-first approach.
  • Ability to multitask, prioritize, and remain calm under pressure.
  • Professional appearance and positive attitude.
  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Problem-solving ability and attention to detail.

Qualifications & Experience:

  • Graduate in any discipline (Hospitality/Administration preferred).
  • 0-1 years of experience in front office, customer service, or receptionist roles (preferably in coworking, hospitality, or corporate setup).
  • Freshers with strong communication skills and a pleasing personality may also be considered.

Working Conditions:

  • Full-time position, 6 days a week.
  • Flexible to work in shifts, if required.
  • Professional dress code to be maintained at all times.

Job Type: Full-time

Pay: ₹8, ₹10,000.00 per month

Work Location: In person