Senior Software Engineer, Devices

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we're looking for best-in-class talent to help define the future of modern identity and device management from the ground up.
About the role:
JumpCloud is looking for an experienced Software Engineer to join an engineering team focusing on various applications, services running on Windows, Mac or Linux machines/servers, their interaction with the OS/kernel and working with back end services that these applications/services interact with. Device Management services are  key parts of the entire JumpCloud product portfolio. Along with our Identity and Directory services, Device Management provides the foundation for our solutions, both cloud and device based. This team's work will make using JumpCloud easier and frictionless for the management of the fleet of devices while providing a very high level of security.
What you'll be doing:

• Primarily working with Go, along with Swift, C#, C++, and for cross-platform applications on Windows, macOS, and Linux.
• Gaining or utilizing expertise in areas like Windows services, kernels, Event Loggers, Mac Launch daemons, and macOS internals.
• Collaborating with architects, UX designers, and DevOps to ensure our systems are highly available, scalable, and deliver exceptional user experiences.
• Working within a Scrum framework to drive agile development.
• Learning and working with mTLS protocols and related security concepts. Prior experience in these areas is a plus.
• Using OAuth/OIDC flows for secure user authentication and service access.
• Writing Unit test cases, Functional test cases, acceptance tests along with automating these test cases.
• Contributing to the future of our Device Management services by participating in strategic planning and scoping sessions with product managers.
• Embodying our core values: building strong connections, thinking big, and striving to improve by 1% every day.

We're looking for:

• 5-10 years experience developing MAC, Windows, or  Linux applications (including integration with third-party applications) in a variety of programming languages like Swift, Node JS, C Sharp, C++ and Golang. Experience in one of them is a must.
• Experience using one of the public cloud providers (AWS, GCP or Azure) with CI/CD pipelines (preferably Github Action) to build, test and deploy.
• Willingness to mentor junior members of the team.
• Bonus points if you have experience with Services, event logger, Kernel in Windows OS and/or Launch demon, app hosting in Mac

#LI-MS1
Where you'll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role. 
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.
Why JumpCloud?   If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.     One of JumpCloud's three core values is to "Build Connections." To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO   Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.      JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses ) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"    #LI-Remote #BI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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