Software Engineer, QA New

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

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We at Motive are looking for an experienced and detail-oriented Software QA Engineer to join our team and lead the quality assurance efforts across multiple product segments. As a QA Engineer, you will be working with the product and engineering team and will play a crucial role in ensuring the quality and stability of our software by driving both manual and automated testing efforts.

Responsibilities

• Collaborate with product, development, and QA teams to create comprehensive test strategies that cover functional and regression testing.
• Design, implement, and execute test cases for new features, enhancements, and bug fixes across multiple environments (preview, staging, and production).
• Lead the effort to expand our automation coverage, reducing the need for repetitive manual testing and enabling faster release cycles.
• Conduct root cause analysis of customer-reported issues and work with cross-functional teams to drive resolutions.
• Ensure timely identification, documentation, and tracking of defects.
• Work closely with developers to facilitate a rapid and efficient bug-fixing process.
• Monitor and track customer-reported issues in collaboration with the support and development teams, analyzing trends and prioritizing solutions.
• Provide insights to the QA vision and roadmap, aligning with the organization's broader goals for quality and user experience.

Requirements

• 3+ years in quality assurance with both manual and automated testing.
• Proficient in test design, execution, and QA principles; capable of managing moderately complex QA tasks.
• Experience in planning and coordinating test strategies with cross-functional teams for high-impact product features.
• Prioritizes customer-first testing, especially for key user journeys; documents and triages defects based on user impact.
• Able to identify, analyze, and troubleshoot issues effectively.
• Hands on with defect tracking tools; skilled in functional and non-functional testing.
• Hands-on with test automation and proficiency in Java or another programming language, with foundational knowledge of OOP, data structures, and algorithms.
• Contributes to a knowledge-sharing environment; proactively expands skills in automation, tools, and defect tracking.
• Strong communicator who can discuss defects and solutions with developers; collaborates effectively across teams.
• Solid understanding of Agile/Scrum methodologies and experience in fast-paced, agile environments
• If you're passionate about quality, excited by solving challenges, and ready to make an impact, we'd love to hear from you

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.