Relationship Manager

Company Description

Bookspotz, launched in May 2023, is an independent publication founded by Digital Marketing Legend, "Srinidhi Ranganathan" and AI Veteran "Mr. Mohan Leela Shankar". Bookspotz aims to bring revolutionary changes in the world of independent publishing. The organization leverages the expertise of its founders to create impactful content and deliver exceptional value to its readers.

Role Description

This is a full-time on-site role for a Relationship Manager located in Varkala. The Relationship Manager will be responsible for maintaining and developing customer relationships, ensuring client satisfaction, and addressing client needs and concerns. Daily tasks will include identifying potential leads, managing communication with clients, and collaborating with other departments to enhance customer experience. The Relationship Manager will also be tasked with monitoring market trends and offering insights to senior management.

Qualifications

• Experience in client management, customer service, and relationship building
• Strong communication, negotiation, and interpersonal skills
• Ability to work collaboratively with different teams and departments
• Proficiency in CRM software and other relevant tools
• Excellent problem-solving abilities and strategic thinking
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience in the publishing or digital marketing industry is a plus
• Ability to work on-site in Varkala