Urgent Job opening For Team Leader
2 weeks ago
Job Title:
Team Leader Collections (BPO Sector)
Location:
Rbale / Airoli (Navi Mumbai)
Experience:
2 to 7 Years (Mandatory experience in Collections & BPO Sector)
Qualification:
Graduate / Undergraduate
Key Responsibilities:
Mandatory Skills:
- Team Handling Experience in a BPO collections process
- Strong understanding of Bucket 0 to X collections
- Proficient in Dialer Management (Predictive/Manual)
- Solid knowledge of KRA/KPI metrics
- Ability to handle Attrition & Shrinkage challenges
- Drive collection performance to achieve team targets (KRA/KPI based).
- Manage daily operations with a focus on productivity, quality, and compliance.
- Manage dialer operations and ensure efficient call flow and campaign performance.
Interested candidates may apply with an updated resume on and also can call on
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