PatientCareCoordinator
1 week ago
Mohali, Punjab, India
IDS Infotech
Full time
US$ 60,000 - US$ 1,20,000 per year
Location: Mohali Phase 8
Timing: Night Shift
Job Summary:
The Patient Care Coordinator ensures seamless care coordination for patients, managing appointments, communication with healthcare teams, and assisting with insurance and billing processes.
Key Responsibilities:
The ideal candidate must have strong English communication skills, as this is a US Healthcare Backend process.
Below are the job responsibilities:
- Handling patients' calls professionally.
- Reviewing voicemails and promptly returning calls to patients.
- Scheduling patient appointments on the EPIC portal.
- Uploading patient documents to the EPIC portal
- Act as the main point of contact for patients.
- Schedule and coordinate appointments, treatments, and follow-ups.
- Collaborate with healthcare professionals to ensure quality care.
- Assist patients with insurance processes.
- Maintain accurate and confidential patient records.
- Provide compassionate support to patients and families.
Qualifications:
- Bachelors degree in healthcare administration or related field (preferred).
- Previous experience in healthcare coordination (preferred).
- Strong communication and organizational skills.
