Claims Handler

Job Title :
Claims Handler
Qualification :
Any Graduate and Above
Relevant Experience :
to 5 Years
Must Have Skills :
Working knowledge of Computers (Technological efficient)
Relevant Insurance / Reinsurance industry experience would be beneficial Awareness of basic accounting fundamentals (debit/credit.
Business Communication – Written & Verbal
Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)
Basic MS Office Skills (especially, Excel and Word)To prioritise and organise tasks with minimum assistance from others
Demonstrate a level of Logical Thinking
To be coachable Good Have Skills :
Knowledge and Expertise in Insurance Domain
Roles and Responsibilities :
Analyse technical claims documentation / bordereaux received from assigned clients ensuring compliance with contractual conditions
Handle client queries in respect of the accounts as appropriate.
Work independently (or with the AM / CSA) to manage and resolve queries from Clients and Claims adjusters / Reinsurers, seeking assistance as required ensuring escalation where necessary and resolution with minimum delay
Understand the contractual obligation / condition and coverage of a placement
Manage workload / volumes and delivery expectations as per business requirement
Develop a sound understanding of the business process
Ensure adherence to compliance and operate within the guidelines of internal and external regulators.
Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.
Ensure ongoing, effective relationships with stakeholders (Internal/external)
Works proactively with peer group and team members to share knowledge to achieve the best results for the clients
Ensure that all Financial aspects (including but not limited to Uncorrelated Cash and Bureau debt) are handled timely and where possible, pre-emptive action is taken at an appropriate level to avoid such issues occurring
Ensure all relevant reports (Operational and Financial) are reviewed on a timely basis and relevant comments are updated
Support Placing team and AM / CSA by producing accurate and updated renewal information when requested Location :
Mumbai, Bangalore
CTC Range :
– 7 LPA (Lakhs Per Annum)
Notice Period :
Immediate
Mode of Interview :
Virtual
Shift Timing :
Rotational Shift
Mode of Work :
Hybrid

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