Trainee Counsellor

Key Responsibilities:

• Interact with students and parents to provide information about courses, programs, and admission procedures.
• Understand students' educational goals and recommend suitable programs.
• Maintain accurate records of student interactions and follow-ups.
• Assist in organizing counselling sessions, seminars, and workshops.
• Coordinate with internal departments for smooth student onboarding.
• Support the counselling team in achieving admission and conversion targets.
• Handle inquiries via phone, email, and walk-ins professionally.

Required Skills & Qualifications:

• Graduate or Postgraduate in any discipline.
• 1–2 years of experience in counselling, customer service, or a related role (education industry preferred).
• Excellent spoken and written
  English communication skills
  .
• Strong interpersonal and listening skills.
• Basic computer proficiency (MS Office, CRM tools preferred).
• Positive attitude, patience, and willingness to learn.