IT & Security Lead

About Bark

Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other.

Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 250 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024.

As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry.

About Bark India

Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations.

About the role

You will be managing overall IT and security for Bark. You will be the lead for a team consisting of a UK based IT specialist and yourself.

You will be responsible for the overall IT administration of the company based on Google Workspace and Okta for identity and access management. You will assist the business with vendor management, the administration of various tools and security assessment of new tools. Security is an important part of the role; you will be expected to drive secure practices in the overall IT setup and have experience in driving secure IT practices.

You will be reporting to the Head of Platform Engineering and IT and collaborating closely with engineering functions in driving overall security of the business.

The role is based in India and is a hybrid position (2 days onsite).

Responsibilities

• Leading the technical services team
• Accountable for IT infrastructure management, administration and security
• Endpoint fleet management of employee devices
• Development of IT capabilities, internal tooling and automation
• Budget management of IT expenditure
• Vendor management
• Ensuring data security in our IT operations and setup, and tooling we use as a business
• Strategic planning of IT capabilities and evolution
• Project management of internal automation, security and tooling projects

Required skills and experience

• Experience in being able to drive overall IT administration and capabilities for the business autonomously
• Good communication and stakeholder management skills
• Experience in vendor management and budget management
• Good project management and time management skills
• Previous experience in leading IT teams and good people management skills
• Experience supporting MacOS and Windows
• Experience with Crowdstrike or similar endpoint security systems
• Experience in Google Workspace administration
• Experience in network administration and security, with hands-on experience managing firewalls, LAN/WAN, and VPNs
• Experience in driving security practices in IT management
• Experience with OKTA, Atlassian, Jumpcloud/Kandji (MDM), Zapier, Google Apps Script, Powershell, Big Query, MySQL and Retool are considered a plus

Perks and Benefits

• Flexible working policy with India office located in CBD Bangalore

• Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life

• Personal annual L&D Budgets to spend on your development

• Enhanced membership for all employees with access to mental health courses and fitness classes

• Fully stocked snacks in pantry, Quarterly All-site Socials

• Being at the forefront of an industry with new and exciting problems to solve

Interview Process

• Screening with Head of Talent

• 1st Stage - Interview with HR Manager (30 mins)

• 2nd Stage - Technical Interview & Task (60 mins)

• 3rd Stage - Values interview (30 mins)

Diversity Statement

At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.