IT Specialist – Digital Marketing, ERP
2 weeks ago
Job Description
Position: IT Specialist – Digital Marketing, ERP & Systems
Department: Information Technology
Industry: EPC / Infrastructure / Corporate / Services (customizable)
Experience: 3–8 Years (can be adjusted as required)
Location: Head Office / Hybrid
Role Overview:
The IT Specialist will be responsible for managing and implementing the organization's digital marketing platforms, ERP systems, websites, and IT infrastructure. The role requires a blend of technical, system, and digital skills to support business growth, process automation, and online presence.
Key Responsibilities:
ERP Implementation & Management
- Assist in ERP selection, implementation, customization, and rollout across departments.
- Coordinate with ERP vendors and internal stakeholders for requirement gathering and system configuration.
- Manage ERP modules such as Finance, Procurement, Projects, HR, Inventory, and Billing.
- Ensure data migration, user training, system testing, and post-implementation support.
- Monitor ERP performance, upgrades, security, and user access controls.
Website Implementation & Management
- Lead company website development, implementation, and maintenance.
- Coordinate with designers, developers, and hosting providers.
- Ensure website security, uptime, backups, and performance optimization.
- Manage content updates, SEO basics, and integration with business systems.
Digital Marketing
- Plan and execute digital marketing strategies to improve brand visibility and lead generation.
- Manage SEO, SEM, social media marketing, email campaigns, and content marketing.
- Analyze digital performance using tools such as Google Analytics and Search Console.
- Coordinate with marketing and business teams to align campaigns with company objectives.
IT Systems & Infrastructure
- Manage and support IT systems, networks, hardware, and software.
- Ensure data security, backups, antivirus, firewall, and access control systems.
- Provide IT support to users for system, software, and hardware issues.
- Maintain IT documentation, SOPs, and system manuals.
Automation & Process Improvement
- Identify opportunities for process automation and digital transformation.
- Integrate ERP, website, CRM, and digital tools to improve efficiency.
- Support reporting, dashboards, and MIS requirements for management.
Key Skills & Competencies:
- ERP implementation and support experience
- Website development and management knowledge (CMS, hosting, security)
- Digital marketing skills (SEO, SEM, social media, analytics)
- Understanding of IT infrastructure, networking, and cybersecurity basics
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to coordinate with vendors, consultants, and internal teams
- Good communication and documentation skills
Educational Qualifications:
- Bachelor's degree in IT / Computer Science / Information Systems
- Certification in ERP / Digital Marketing / Web Technologies – preferred
Experience Requirements:
- 3–8 years of relevant experience (flexible as per organization needs)
- Hands-on exposure to ERP systems and digital platforms
- Experience in website implementation and system integration
- Exposure to EPC / construction / corporate environments will be an added advantage
Key Performance Indicators (KPIs) – Optional
- Successful ERP implementation and user adoption
- Website uptime, performance, and traffic growth
- Digital lead generation and campaign ROI
- System uptime and IT support resolution time
Job Types: Full-time, Permanent
Pay: ₹50, ₹80,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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