Manager - Data Core Ops

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM - Circle Core Field Ops  (PS Core )

Job Level/ Designation

M1 - Manager/ Sr.Manager

Function / Department

Cluster Core Ops

Location

Clusters MPC (Indore)

Job Purpose

Responsible for:

1. 
   
2. O&M of Data CORE Network Elements like SGSN/MME, GGSN/S-PGW, PCRF, Gn & Gi DNS, CGF, CGNAT, Firewalls.
3. O&M of Cloud & Cloud IP infra nodes like compute, storage, Controllers, Leaf, Spine.
4. Customer delight and Hassle-free internet browsing experience i.e.  minimum service disruption, early resolution of specific problem.
5. Performance Monitoring & Optimization of the Core network ecosystem.
6. Cross Functional Coordination to understand business/ functional requirement and its delivery.

Key Result Areas/Accountabilities

• Execute periodic preventive maintenance activities.
• Ensure regular node Backups.
• Ensure timely system upgrades of packet core nodes.
• Traffic migration and optimisation based on report analysis
• Responsible for alarm clearance in the PACO nodes in coordination with respective functions
• Traffic report analysis and continuously work to improve KPIs.
• Coordination with Vendors/PMS/COG/other functions for KPI restoration/analysis and new node implementations.
• Must be very clear on Network Topology and Service flow Architecture.
• Resolve Complaints with in TAT.
• Ensure necessary configuration as per the requirement and unwanted configuration deletion through CODE and SNOC
• Spare inventory Management and maintenance of related database.
• Onsite support for PS –Core nodes Hardware Change.
• Provide all necessary support during new node integration and capacity expansions. Need to ensure service resiliency before Node Go-Live.
• Perform Trace analysis and provide probable solution.
• Coordination with other operators for emergency ICR as per TRAI guidelines and ensure Periodic testing of Intra Circle Roaming.
• Ensure Periodic Data Barring testing (eKYC/DKYC)

Core Competencies, Knowledge, Experience

• In depth knowledge on 2G/3G/4G/LTE network.
• In-depth understanding and hands on working experience on data core nodes like SGSN/MME, GGSN/PGW, PCRF, DNS etc
• Command level knowledge for Trouble shooting PS core issues and capturing different traces/logs.
• Conceptually Very Clear on all types of Data Call Flows including inter-working with IOT, VoLTE. VoWiFi & Voice Core Domain Nodes.
• Basic understanding of Cloud, IP Routing, IP Routing Protocols.
• Having Good Trace Analysis and troubleshooting skills.
• Knowledge of traffic monitoring tools and troubleshooting tool like wire shark.
• Good knowledge of various protocols like SCCP, GTP, MAP,  Diameter, SSH etc.
• Should be Good team player and have good communication skills.
• Positive Attitude towards problem solving, learning new things and adaptive to changes.
• Analytical, Reasoning and logical thinking skills
• Knowledge in cloud architecture will be an added advantage

Must have technical / professional qualifications

• BE/B Tech (Electronics and Telecommunications) with 5-7 years of relevant experience.

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership