is hiring For Senior CSA Role

4 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We're Hiring: Customer Support Associate International Voice Process

Location: Bangalore

Job Type: Full-Time

Shift: Rotational Night Shifts

Role & responsibilities

  • Deliver outstanding customer service through international voice support
  • Handle customer inquiries and resolve issues efficiently
  • Communicate clearly and professionally with a global customer base
  • Accurately document and update customer information

Preferred candidate profile

  • Fluency in English along with technical knowledge (both spoken and written)
  • Prior experience in a customer support and troubleshooting role is an advantage
  • Strong communication and interpersonal skills
  • Willingness to work in rotational night shifts
  • Note: BE/BTech/BSc/PG freshers are not eligible

Perks & Benefits

  • Competitive salary package
  • Cab facility for safe transportation
  • Opportunities for career growth and skill development
  • Inclusive and energetic work culture

How to Apply

Share your resume via WhatsApp:

OR

Walk in for a face-to-face interview at:

Firstsource Solutions Limited

Unit 202, 2nd Floor, Block A, Brigade Tech Gardens

Brookefields, Kundalahalli, Whitefield Marathahalli

Bengaluru Urban, Karnataka 560037

Walk-In Timings: Monday to Friday, 11:00 AM 2:00 PM

Please carry your updated resume and original Aadhar card

terview Process

  1. HR Round Role discussion and initial screening
  2. Assessment + Live Chat Round Skill evaluation
  3. Operations Round Final round to assess practical knowledge

Contact

HR Contact: Kanak –

Email:

Important Notice

Firstsource follows a transparent, fair, and merit-based hiring process. We do not charge any fees at any stage of recruitment. Please verify job offers only through official Firstsource channels or email addresses.

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