Customer Relationship Manager

3 days ago

Prabodh Raval Bridge Ahmedabad, India Vatsal Green Environment Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Customer Relationship Management: Build and maintain strong, long-term relationships with key customers.
  • Customer Satisfaction: Monitor customer satisfaction, address complaints, and resolve issues.
  • Data Analysis & Reporting: Analyze customer data to identify trends, predict needs, and generate reports for strategic planning.
  • Strategic Planning: Develop and implement customer retention strategies, including upselling and cross-selling initiatives.
  • System Administration (CRM Specialist): Manage the CRM software, ensuring data accuracy, system integrity, and user access control.
  • User Support & Training: Provide training and ongoing support to other users of the CRM system.
  • Cross-functional Collaboration: Work with sales, marketing, and product teams to align strategies and improve the overall customer experience.
  • Market Research: Stay updated on market trends and competitive activities to inform customer strategies.

  • Office Coordinator

    7 days ago

    Prabodh Raval Bridge, Ahmedabad, India Vatsal Green Environment Full time ₹ 1,50,000 - ₹ 2,50,000 per year

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