HC & Insurance Operations Senior Assoc

5 days ago

Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role Responsibilities:

  • Oversee data integrity of member enrollment records and remittance files transmitted from the state.
  • Provide timely, efficient support for the eligibility load process while coordinating with different department to resolve issues that arise during the process.
  • Provide research to correct errors in membership and primary care physician data output.
  • Generate internal reports and analysis as needed.
  • Enters daily eligibility data: New enrollees, changes, and cancellations.
  • Research information on members/subscribers to resolve problems and disputes.
  • Maintains quality and production standards as outlined by client partners, state regulations and department policies & procedures.
  • Completion of volumes in queue within specified turnaround time.

Required Skills:

  • Ability to work regularly scheduled shifts from Sunday - Saturday 5 PM IST time to 8 AM IST (5 days working).
  • University degree or equivalent that required 3+ years of formal studies.
  • Work from Office.
  • No transport facility (Own transport).
  • Ability to work in a team environment.
  • Good logical thinking ability.
  • Good English Comprehension/written skills should have exposure to MS Office.
  • Good Communication Skills – Both Verbal and Written
  • Ability to interact with clients preferred.

 ** Schedule availability for this position is Sunday - Saturday 5 PM IST time to 8 AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working and weekend working as per business requirement.

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