SRE Application Support

7 hours ago

Pune, Maharashtra, India Rosemallow Technologies Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Site Reliability Engineer (SRE)

Location: Pune

Department: Technology / Infrastructure / DevOps

Employment Type: Full-time

Job Summary:

We are seeking an experienced Site Reliability Engineer (SRE) who will play a critical role in ensuring the reliability, performance, and scalability of our payment systems. The ideal candidate will possess deep expertise in DevOps automation, enterprise monitoring, and cloud platforms, along with a strong background in Card Payment systems. This role requires hands-on technical skills, a passion for problem-solving, and the ability to collaborate across teams in a fast-paced, dynamic environment.

Key Responsibilities:Reliability & Performance

Ensure the reliability, availability, and performance of critical payment platforms and services.

Drive root cause analysis (RCA) and implement long-term solutions to prevent recurrence of incidents.

Manage capacity planning, scalability, and performance tuning across cloud and on-prem environments.

Lead and participate in the on-call rotation, providing timely support and issue resolution.

DevOps Automation & CI/CD

Design, implement, and maintain CI/CD pipelines using Jenkins, GitHub, and other DevOps tools.

Automate infrastructure deployment, configuration, and monitoring, following Infrastructure as Code (IaC) principles.

Enhance automation for routine operational tasks, incident response, and self-healing capabilities.

Monitoring & Observability

Implement and manage enterprise monitoring solutions including Splunk, Dynatrace, Prometheus, and Grafana.

Build real-time dashboards, alerts, and reporting to proactively identify system anomalies.

Continuously improve observability, logging, and tracing across all environments.

Cloud Platforms & Infrastructure

Work with AWS, Azure, and PCF (Pivotal Cloud Foundry) environments, managing cloud-native services and infrastructure.

Design and optimize cloud architecture for reliability and cost-efficiency.

Collaborate with cloud security and networking teams to ensure secure and compliant infrastructure.

Payment Systems Expertise

Apply your understanding of Card Payment systems to ensure platform reliability and compliance.

Troubleshoot payment-related issues, ensuring minimal impact on transaction flows and customer experience.

Collaborate with product and development teams to ensure alignment with business objectives.

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