Security Manager
22 hours ago
Role & responsibilities
- Patrol and Monitor: Conduct regular patrols of all hospital premises, including patient care areas, parking lots, and clinics, to deter criminal activity and identify safety hazards.
- Access Control: Regulate and monitor entry and exit points, verify credentials, issue visitor passes, and maintain accurate records to prevent unauthorized access to sensitive or restricted areas.
- Respond to Incidents: Act as a first responder to security incidents, medical emergencies, and disturbances. Coordinate with emergency services and hospital staff as part of the emergency preparedness plan.
- De-escalation: Use verbal de-escalation techniques to manage and resolve conflicts or aggressive behavior from agitated individuals, whether patients or visitors.
- Reporting: Document all observations, incidents, and actions in detailed and accurate reports for management, legal, and regulatory purposes.
- Enforce Policies: Ensure compliance with all hospital security and safety protocols, as well as patient privacy regulations like HIPAA.
- Customer Service: Provide professional and courteous assistance, offering guidance and directions to patients and visitors to create a supportive and reassuring environment.
- Asset Protection: Vigilantly monitor against theft and vandalism of valuable hospital equipment, supplies, and property.
Qualifications:
- Experience: Proven experience as a Security Officer, preferably in a healthcare or public-facing environment. Prior experience in law enforcement or the military is a plus.
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