Salesforce CG Cloud

12 hours ago

Hyderabad, Telangana, India Technogen Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • Provide hands-on development support for incident resolution, break-fix efforts, and system enhancements related to the Salesforce TPM & KAM application.
  • Analyze and troubleshoot issues reported by global business teams, delivering timely resolutions in line with SLA requirements.
  • Act as the primary point of contact for escalated support tickets and investigate and resolve issues related to TPM & KAM functionality.
  • Collaborate with business analysts and global stakeholders to gather, clarify, and refine requirements for new features or process improvements.
  • Participate in the full development lifecycle, including estimation, technical design, development, code reviews, testing, deployment, and post-deployment support.
  • Perform system maintenance activities such as routine updates, patches, and configuration changes to ensure seamless application performance.
  • Monitor and evaluate system performance, identifying issues and opportunities for optimization and long-term stability.
  • Troubleshoot and resolve data integrity issues, working with cross-functional teams to identify root causes and implement corrective actions.
  • Support and troubleshoot integrations with external systems (e.g., ERP, TPM tools, analytics platforms) related to the TPP application.
  • Stay up to date with Salesforce releases, applying relevant updates and patches to maintain system currency.
  • Document support processes, known issues, and solutions in the knowledge base for training and reference purposes.
  • 5+ years of experience in Salesforce administration, support, or architecture, with a strong focus on Salesforce Consumer Goods Cloud and Trade Promotion Management (TPM).
  • Proven experience in supporting TPM/TPP processes such as promotion execution, fund management, claim management, and performance evaluation within the Consumer Goods industry.
  • Hands-on experience with Salesforce Field Service, Einstein Analytics, MuleSoft, and Salesforce integration tools (including API management and data integration).
  • Strong knowledge of Salesforce data models, security models, and process automation.
  • Experience managing support tickets and working with cross-functional teams to resolve production issues quickly.
  • Ability to perform detailed root cause analysis and deliver actionable solutions in a timely manner.
  • Ability to review and support Apex based customizations in collaboration with the development team.
  • Strong knowledge of declarative automation tools such as Flows, validation rules, and approval processes to support and optimize TPM business processes.

  • Salesforce Developer – CG Cloud

    2 weeks ago

    Hyderabad, Telangana, India Estuate Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    No. of Positions: 1Relevant Experience: 5+ YearsJob Location: HyderabadJob Type: Full TimeWork Timing: General ShiftWork Mode: HybridCompany overview: About EstuateAt Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their...

  • Marketing Cloud Architect Analyst

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Salesforce Developer

    1 week ago

    Hyderabad, Telangana, India Cloud Peritus Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: HyderabadEmployment Type: Full-timeRole Overview:We are looking for a Senior Software Engineer with deep technical experience inSalesforce Revenue Cloud, including Advanced Billing and Salesforce CPQ, who candesign, build, and scale enterprise-grade Quote-to-Cash (QTC) solutions. You will workon core engineering tasks that support pricing...

  • Salesforce CPQ Developer

    1 week ago

    Hyderabad, Telangana, India Cloud Peritus Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Overview:We are looking for a Senior Software Engineer with deep technical experience inSalesforce Revenue Cloud, including Advanced Billing and Salesforce CPQ, who candesign, build, and scale enterprise-grade Quote-to-Cash (QTC) solutions. You will workon core engineering tasks that support pricing configuration, contract lifecyclemanagement,...

  • VP, Software Engineering- Commerce Cloud

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't...

  • Principal Swarm Lead- Voice Specialist Service Cloud Support

    2 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Principal Swarm Lead- Voice Specialist Service Cloud Support

    2 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Salesforce Developer with Integration

    2 weeks ago

    Hyderabad, Telangana, India Cloud Peritus Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Greetings from Cloud PeritusWe are looking for Senior Salesforce Developer with Integration Exp.Job Type: Full TimeLocation: Hyderabad, Telangana. At least 4 days a week to work from our office.Work timings: 2 pm - 11 pm Indian Standard Time.Exp - 5- 8YrsOverview:We are looking for an experienced SeniorSalesforce Developer with Integration Exp to join our...

  • Success Architect/Senior Success Architect

    1 week ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 2,00,00,000 - ₹ 4,00,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Success Guide

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...