V-Technical Architect

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Title: Technical Architect

Experience Level: 10+ years

Job Description: The Appian Architect is responsible for leading the design and implementation of enterprise-wide Appian solutions. This role requires a deep understanding of the Appian platform, including its core capabilities, data fabric, Appian AI, RPA etc. The architect will work closely with key business stakeholders, IT teams, and Appian developers to ensure that the Appian implementations align with business goals and IT standards, enhancing operational efficiencies and delivering exceptional value.

Roles and Responsibilities:

• Strategic Planning and Consultation:

o Serve as the primary Appian strategy advisor to business and IT leadership.

o Assess business requirements and translate them into effective Appian solutions.

o Lead architectural discussions, influencing decisions regarding Appian implementations.

o Evangelize the usage of reusable frameworks and artifacts, create knowledge/certification artifacts and evaluation criteria guide.

• Design and Implementation:

o Design scalable and sustainable Appian architectures, including integration with other enterprise systems. o Oversee the development and customization of Appian applications using Appian designer and other development tools.

o Experience of performance compliant design, sustainable and solution architecture.

o Leverage modern technologies such as cloud capabilities from various platforms to build efficient solutions o Implements features using native Appian's out of the box capabilities and plugins, third party components.

• Governance and Best Practices:

o Develop and enforce Appian best practices and governance frameworks.

o Ensure solutions are built for performance, reliability, and scalability.

o Manage the Appian platform upgrade process, ensuring compatibility and minimal disruption.

• Collaboration and Leadership:

o Lead cross-functional teams in the design, development, and deployment of Appian solutions.

o Facilitate collaboration between stakeholders, developers, and IT operations teams.

o Mentor and develop team members, enhancing their Appian capabilities.

• Continuous Improvement:

o Stay abreast of Appian product updates, industry trends, and emerging technologies.

o Recommend and implement improvements to existing Appian solutions.

o Drive innovation by exploring new Appian modules and capabilities like Appian AI (Email Classification, Document Classification and Extraction, Prompt Builder), GenAI Capabilities via Plugins.

Skills and Qualifications:

• Technical Expertise:

o Extensive experience with Appian's core platform and development tools.

o Proficiency in integration technologies (REST, SOAP, JWT).

o Knowledge on Cloud platforms like AWS, Azure services and integrations is an added advantage.

o Proven experience with key technologies relevent to the Appian.

o integration solution including: SSO, SAML, SSL, LDAP, JDBC, ODBC, REST etc.

o Excellent knowledge of Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling.

o Excellent problem-solving and decision-making skills. o Excellent communication and stakeholder management skills.

• Architectural Acumen:

o Strong ability to design scalable, high-performing Appian architectures.

o Experience with Appian application customization and configuration.

• Experience & Educational Background:

o A bachelor's or master's degree in computer science, Information Technology, or related field.

o Required certifications: Appian Senior or Lead Developer Certification.

o At least 5+ years of experience in designing, developing and architecting via Appian platform. Must have played architect role in end-to-end execution of 3-4 Appian projects.

o Exposure to scalable design patterns using Java, J2EE, Micro services-based architecture.

• Other Preferred Skills

o Previous leadership role in an IT focused consulting services company

o Project Management experience

o Strong understanding of User Experience (UX) concepts as it relates to applications.

o Certified in agile framework and associated scrum methodology.

o Low Code / No Code Development experience in other technologies like, Mendix, Out Systems etc.

Any Graduate