Unix Automation engineer

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

We are seeking a proactive and technically skilled Technology Operations Support Engineer to join our dynamic Unix/Linux team. The ideal candidate will possess a strong background in automation, scripting, and coding, enabling them to drive operational excellence and support modern infrastructure environments. You will play a key role in maintaining the stability, security, and efficiency of our technology operations, leveraging both manual troubleshooting and automated solutions.

• Provide technology operations support during assigned shifts, including handling incident tickets, communicating with end-users, working on problem tickets, performing proactive maintenance, and resolving critical operations issues rapidly and effectively.
• Design, implement, and maintain automated workflows for routine operational tasks such as system provisioning, patch management, backup, and recovery processes.
• Develop, maintain, and enhance automation scripts (using Python, Ansible, PowerShell, Bash, etc.) to streamline deployment, monitoring, and maintenance activities, reducing manual intervention and improving operational efficiency.
• Identify manual, repetitive tasks within operations and proactively propose, develop, and deploy automation solutions to improve efficiency and reduce human error.
• Integrate automation scripts with monitoring and alerting systems to enable self-healing and auto-remediation of common incidents.
• Continuously evaluate and adopt new automation tools and frameworks to enhance operational capabilities and keep up with industry best practices.
• Perform code reviews and provide feedback on automation scripts developed by team members to ensure quality, security, and adherence to best practices.
• Champion a culture of automation-first thinking within the operations team, mentoring colleagues and promoting best practices in scripting and tool usage.
• Participate in cross-training initiatives and demonstrate a willingness to learn new technologies and coding frameworks.
• Contribute to infrastructure projects for new applications, hardware, and OS lifecycle management, using coding and scripting to automate repetitive tasks.
• Collaborate with cross-functional teams, sharing knowledge, code, and best practices to support team objectives and continuous improvement.
• Work shifts as required, including off-hours, weekends, or holidays.

Note: Candidates with a strong background in automation, scripting, and coding will be prioritized, as these skills are essential for driving operational excellence and supporting modern infrastructure environments.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.