Associate

22 hours ago

Navi Mumbai, Maharashtra, India Niit Learning Systems Full time ₹ 2,88,000 - ₹ 3,24,000 per year

Company: Wipro (Hiring Partner: NIIT Ltd.) Location: Airoli, Mumbai Shift: Night Shift | 5 Days Working Process: US Healthcare Voice Support Experience: Freshers Welcome

Job Overview:

Join Wipro's dynamic US Healthcare voice support team and kickstart your career in customer service. This is an excellent opportunity for freshers with strong communication skills looking to build a career in the BPO industry.

Key Responsibilities:

  • Handle inbound voice-based customer interactions.
  • Resolve queries and deliver exceptional service with professionalism.
  • Maintain accurate call records and follow defined SOPs.
  • Meet performance metrics on quality, accuracy, and customer satisfaction.
  • Communicate effectively and actively listen to customer needs.
  • Work in rotational shifts and adapt to changing schedules.
  • Upsell or cross-sell services when applicable.

Eligibility Criteria:

  • Education: 12th Pass / Intermediate or Graduates.
  • Freshers with excellent verbal communication skills are welcome.
  • Candidates with prior BPO experience will have added advantage.
  • Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
  • Mandatory: Valid PAN Card required during hiring process.

Hiring Process:

  • Virtual Interview connect on WhatsApp to receive the interview invite.

Apply Now:

Email: OR Directly Whatsapp at

Perks and Benefits:

* 5 Days working

* One-side cab facilities (for Odd timing with no deductions)

* Night Allowances applicable And Performance Incentive

* Salary: 2.4 LPA + 3,000 Monthly Incentive + 03,000 Night Allowance

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