AI/ML Consultant

JOB DESCRIPTION

Position Title:    Automation Consultant

Type: Contractual 

Duration: 3-months
Location: Hyderabad (Work from Office)

ABOUT US

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

POSITION SUMMARY

We are seeking an experienced Order-to-Cash (O2C) Automation Strategy Consultant for a part-time, 3-month on-site contract at our SaaS company. In this role, you will design a comprehensive automation strategy for the Order-to-Cash implementation project, with the goal of streamlining O2C workflows and improving efficiency. You will work closely with cross-functional teams to analyze current processes and identify opportunities where automation (including AI/ML or RPA solutions) can drive quick improvements and long-term transformation. Importantly, this is an automation strategy and planning role – the consultant will deliver detailed strategic recommendations and an automation roadmap. (The seniority level/title for this position is flexible and negotiable based on the candidate's experience.)

ESSENTIAL ROLES AND RESPONSIBILITIES

• Assess Current O2C Processes: Map and evaluate the company's end-to-end Order-to-Cash workflows (from order entry through billing, collections, and cash application) to identify inefficiencies, pain points, and bottlenecks. This includes performing in-depth process analysis to spot areas for improvement and automation
• Identify Quick-Win Automations: Based on the assessment, pinpoint quick-win automation opportunities that can be implemented rapidly for immediate efficiency gains. It may involve automating manual tasks or streamlining sub-processes to deliver quick ROI and process improvements
• Develop Long-Term Automation Roadmap: Create a comprehensive strategic automation roadmap for the O2C function, outlining phased initiatives and projects over the long term. This roadmap will detail how to evolve from the current state to a highly automated future state, including prioritization of initiatives, timelines, and expected benefit. The roadmap should align with business goals and incorporate advanced solutions (e.g. AI-driven credit analysis, RPA bots for invoice processing) as appropriate.
• Evaluate Tools & Technologies: Review and evaluate the existing technology stack and tools supporting O2C (e.g. SAP, Oracle Fusion ERP, billing systems, etc.). Determine each system's current automation capabilities and integration gaps, and recommend enhancements or new tools if needed. This includes assessing the potential of intelligent automation platforms or RPA software to complement existing systems.
• Stakeholder Workshops & Discovery: Conduct stakeholder workshops and cross-functional discovery sessions with teams from Sales, Finance, Operations, and IT. Gather requirements, document current process flows, and solicit input on pain points and improvement ideas. Facilitate discussions to ensure all relevant perspectives are considered and to drive stakeholder buy-in for automation initiatives.
• Strategic Recommendations: Synthesize findings from your analysis into clear, actionable recommendations. Prepare detailed documentation of the current challenges, proposed improvements (quick wins and long-term changes), and envisioned future-state processes. Develop business case justifications for each recommended initiative (e.g. expected efficiency gains, error reduction, ROI).
• Advisory and Collaboration: Act as a trusted advisor on O2C process best practices and automation trends throughout the engagement. Work closely with internal project teams to ensure your recommendations are feasible and aligned with the company's technology standards and business objectives. While you will not be executing implementation, you will collaborate with those who will, to hand off a clear plan. You may also provide guidance on change management approaches (e.g. training needs, communication plans) to support a smooth transition once automation projects kick off.

REQUIREMENTS AND QUALIFICATIONS

• Automation & SaaS Expertise: Proven experience leading automation initiatives in enterprise environments (preferably in a SaaS company or software industry). The ideal candidate stays current with modern automation technologies, tools, and best practices for process improvement.
• Automation Awareness: A strong background in designing or evaluating Automation solutions for business process improvement, and how it can be implemented to streamline existing SaaS implementation (for example, automated invoice processing or predictive cash collection). Prior experience implementing or strategizing intelligent automation solutions in finance or sales operations is a plus.
• Consulting & Facilitation Skills: Demonstrated consulting experience, with the ability to lead workshops, interviews, and discovery meetings across various business functions. Excellent facilitator capable of driving discussions, asking the right questions, and guiding teams toward process mapping and solution alignment. Experience in a client-facing role or internal consulting capacity is preferred.
• Communication & Documentation: Exceptional communication skills, both written and verbal. Ability to produce clear process documentation, requirements definitions, and strategic roadmap documents. Strong presentation skills are essential – the consultant must be comfortable presenting complex ideas and recommendations to senior executives in a clear and persuasive manner. Attention to detail in documentation and the ability to tailor communication to both technical teams and business leaders is required.
• Order-to-Cash Domain Knowledge: Knowledge of Order-to-Cash workflows and finance operations, and system familiarity related to ERP systems is good-to-have.
• Additional Qualifications: Bachelor's or Master's degree in Business, Information Systems, Finance, or a related field is preferred (or equivalent work experience). Certifications or training in process improvement (e.g. Lean Six Sigma), project management (PMP/Agile), or specific technologies (SAP, RPA tools) are advantageous. A collaborative mindset, analytical problem-solving abilities, and a results-driven approach will help the candidate succeed in this role.

*Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.